Learning Management System Administrator

Description

LAC Federal is seeking a Learning Management System Administrator to lead the administration, maintenance, optimization, and continuous improvement of a federal learning management system serving corrections professionals nationwide.

The LMS Administrator will oversee learning platform operations, content management, user experience, troubleshooting, reporting, and collaboration with instructional designers, government personnel, and technical vendors.

Key Responsibilities

• Administer and maintain the LMS, ensuring reliable operation and accessibility for learners and course developers.
• Design and implement improvements to navigation, content organization, and user interfaces.
• Coordinate LMS troubleshooting, system performance monitoring, and corrective actions.
• Develop and implement learning programs using instructional design and technology strategies.
• Maintain learning content and support course delivery, implementation, and evaluation.
• Create training materials, instructional guides, and user support documentation.
• Conduct user training and provide technical assistance.
• Produce LMS performance reports, usage statistics, and other management information.
• Coordinate with vendors, technical specialists, instructional systems personnel, and government stakeholders.
• Provide leadership, mentoring, and strategic recommendations concerning learning technology.

Requirements

• Master's degree in Computer Science, Instructional Design, Information Technology, Educational Technology, and/or a related field.
• Minimum of five years of experience in learning management systems administration.
• Experience designing, maintaining, and updating an LMS to improve navigation, content organization, and graphical interfaces.
• Experience training LMS users, including creating instructional materials and guides.
• Knowledge of troubleshooting system performance issues and implementing corrective actions.
• Experience in project management, leadership, presenting to diverse audiences, and strong written and verbal communication.
• Ability to obtain and maintain a U.S. government security clearance.

Preferred Qualifications

• Experience participating in system upgrades and enhancements. 
• Experience developing LMS policies, procedures, and effective learning solutions. 
• Experience administering enterprise LMS platforms, including Moodle, Blackboard, Canvas, or comparable systems.
• Familiarity with SCORM, xAPI, learning analytics, and instructional content interoperability.
• Experience supporting accessible online training and Section 508 requirements. 
• Familiarity with federal training programs, adult learning principles, and public-sector workforce development.

Physical Requirements

• Ability to sit for extended periods while performing computer-based tasks, system administration, troubleshooting, and reporting duties.
• Ability to perform repetitive tasks requiring manual dexterity, including typing, operating computers, and using standard office equipment.
• Ability to stand, walk, and move within an office or training environment while conducting presentations, providing technical assistance, and supporting user training, with or without reasonable accommodation.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long-Term Disability
• Training & Development

EEO Statement

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. 

Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. 

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. 

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.