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Accenture

Advises businesses and runs their technology

Finance & Accounting Executive Lead - P2P/OTC/Deal Desk

Accounts Payable/ReceivableConfirmed live in the last 24 hours
Full-timeQuezon City, Metro Manila, PhilippinesNo salary listed

About the Job

Requirements

  • Sales Operations Manager candidates need at least 5–6 years of relevant experience in Deal Desk, Quotation Management, or Pricing and Quotation; at least 8–12 years of overall work experience; and 5–10 years of leadership experience.
  • Order to Cash Manager candidates need at least 8–12 years of relevant experience in Order Management and Billing and at least 5 years of leadership experience.
  • Order to Cash Senior Manager candidates need at least 12 years of relevant experience in Order Management and Billing and at least 10 years of leadership experience.
  • Order to Cash Associate Director candidates need at least 15 years of relevant experience, at least 10 years of Quote to Cash experience including Order Management, Deal Desk, Billing, or Collections, and at least 10 years of people leadership or managerial experience.
  • Order to Cash Associate Director candidates need a degree in Finance, Accounting, or Business.
  • Procure to Pay Senior Manager candidates need at least 12 years of relevant experience, at least 5 years of Source to Pay experience, Accounts Payable or Procure to Pay process exposure, and at least 10 years of people leadership or managerial experience.
  • Procure to Pay Senior Manager candidates need an Accounting or Finance degree and experience with any major enterprise resource planning or Procure to Pay platform.
  • Candidates may come from a Shared Services, Global Business Services, or business process outsourcing environment.

Responsibilities

  • Review and validate commercial deals for compliance with pricing, discounting, and contract policies.
  • Manage the deal review queue by triaging incoming requests, identifying issues, and coordinating resolution with relevant subject matter experts.
  • Validate quotes in Salesforce CPQ or an equivalent Configure, Price, Quote tool for accuracy before progression.
  • Maintain the Deal Desk knowledge base, including approval matrices, pricing guides, and exception logs.
  • Participate in internal and external client and stakeholder meetings, ensuring service levels and client requirements are met.
  • Handle sales-support queries about quote creation, pricing structures, and policies.
  • Structure and validate complex commercial deals, partnering with Sales, Revenue, and Legal to facilitate quote approvals within service-level agreement windows.
  • Handle escalations from different Deal Desk functions with minimal supervision.
  • Support month-end and quarter-end deal surges, ensuring deals are closed, booked, and documented on time.
  • Oversee teams of Order Management and Billing, Accounts Receivable, and Collections Processors and Analysts; oversee complex cases and customers and troubleshoot issues.
  • Coordinate individual and team work assignments and monitor workload balancing.
  • Support high-quality work by fostering a positive environment and monitor team members’ performance with a focus on improvement.
  • Ensure individual and team service levels are met or exceeded; assist in reviewing daily, weekly, and monthly service levels and recommend improvements.
  • Serve as the front-line contact for questions or issues concerning service levels.
  • Provide feedback to the Quality team for improvement suggestions and work with auditing resources on individual and team error trends.
  • Ensure timely feedback is provided to individuals and teams on quality issues, changes, or trends.
  • Assist in creating Performance Improvement Plans for team members who do not meet production or quality targets and monitor plans for a defined period.
  • Provide management with suggestions on unit performance, including motivation tactics, incentive programs, and performance rewards.
  • Oversee teams of Processors and Analysts in the Procure to Pay tower, ensuring productivity and quality metrics are met and reported; oversee complex cases and customers and troubleshoot issues.
  • Coordinate individual and team work assignments, monitor workload balancing, support high-quality work, and monitor team members’ performance with a focus on improvement.
  • Ensure individual and team service levels are met or exceeded; review service levels, recommend improvements, and serve as the front-line contact for service-level questions or issues.
  • Provide quality improvement feedback, work with auditing resources on error trends, and give timely feedback on quality issues, changes, or trends.
  • Assist in creating and monitoring Performance Improvement Plans for team members not meeting production or quality targets; suggest unit performance improvements, motivation tactics, incentive programs, and performance rewards.

Desired Qualifications

  • CPPP certification is preferred.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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