Admissions Manager

Lead the Journey Home. Build Relationships. Make a Difference.

The Village at Rockville is seeking an experienced, compassionate, and highly organized Admissions Manager to join our team. This is an exciting opportunity for a relationship-driven professional who enjoys guiding individuals and families through important decisions while ensuring a seamless, welcoming admissions experience.

As our Admissions Manager, you will play an essential role in coordinating the admissions process, building strong relationships with prospective residents, families, referral partners, and internal teams, and helping ensure each new resident receives a warm and thoughtful transition into our community.

What You’ll Do

• Lead and coordinate the admissions process from initial referral through admission, ensuring an organized and positive experience.
• Serve as a trusted point of contact for prospective residents, families, referral sources, and community partners.
• Review referrals and work collaboratively with clinical and operational teams to support appropriate admissions.
• Maintain accurate admissions documentation and ensure required information is completed in a timely manner.
• Communicate effectively with hospitals, rehabilitation centers, healthcare providers, and other referral partners.
• Partner with interdisciplinary teams to coordinate resident transitions and promote continuity of care.
• Monitor admissions activity, referral trends, and opportunities to strengthen census and community growth.
• Foster a culture of hospitality, responsiveness, compassion, and service throughout the admissions experience.
• Support organizational standards, policies, and applicable healthcare requirements related to admissions and resident information.

What You Bring

• Previous experience in admissions, healthcare, senior living, skilled nursing, rehabilitation, or a related environment preferred.
• Demonstrated leadership and relationship-building skills.
• Strong communication, organization, and follow-through.
• Ability to manage multiple priorities while maintaining attention to detail.
• A collaborative approach and ability to partner effectively with clinical, operational, and referral teams.
• A genuine passion for serving older adults and supporting residents and families through important life transitions.
• Ability to read and speak English.

 Benefits:

We want our team members to thrive both at work and outside of it. That’s why NLCS offers a comprehensive benefits package designed to support your health, financial well-being, and life beyond work.

• Up to 5 weeks of PTO in the first year
• 403(b) retirement plan with employer matching
• Medical, dental, and vision insurance
• Employer-paid life and disability insurance
• Pet insurance
• Recognition programs and discounted meals
• Up to $4,000 in annual tuition reimbursement

Why Join The Village at Rockville?

Here, admissions is about more than completing paperwork. It’s about creating confidence, building trust, and making someone’s first experience with our community a meaningful one.

If you are a compassionate leader who thrives on building relationships, coordinating details, and creating an exceptional experience for residents and families, we would love to hear from you.

Apply today and help make every new resident’s journey to The Village at Rockville feel like coming home.

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