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TerrAscend

Global cannabis cultivation, processing, and retail

Wellness Associate

Retail SalesConfirmed live in the last 24 hours
Part-timeFlemington, NJ, USA$16 /hrIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Cannabis experience is a plus.
  • At least one year of customer service, retail, or related experience is preferred.
  • Ability to create and maintain a customer-focused culture.
  • Must be available to work flexible schedules, including weekends, holidays, and overtime as needed.
  • Strong organizational, communication, computer, and multitasking skills.
  • A background check is required.
  • Must be able to perform essential functions that may include standing, walking, bending, reaching, and lifting items up to 50 pounds, with or without reasonable accommodation.
  • Must have visual abilities to accurately handle transactions, verify product information, and maintain inventory, and manual dexterity for handling cash, operating point-of-sale systems, and organizing products.
  • May be required to remain on their feet for extended periods and perform repetitive hand or arm movements, with or without reasonable accommodation.

Responsibilities

  • Assist patients and caregivers and/or customers with cannabis recommendations through product selection, effects, potency, dosing, methods of consumption, and administration.
  • Manage patient records using the state-mandated system and point-of-sale system.
  • Maintain thorough product knowledge, answer concerns and questions promptly and efficiently, and refer patients to a dispensary healthcare practitioner or management team when appropriate.
  • Maintain knowledge of state regulatory requirements and guidelines.
  • Provide customer service that delivers a distinctive customer experience, including greeting, eye contact, and courtesy, while ensuring patient confidentiality and security.
  • Assist patients in learning and understanding medical marijuana to help them make informed decisions about their care.
  • Develop and maintain strong relationships with patients and caregivers and/or customers by anticipating their needs.
  • Follow established policies and procedures for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security.
  • Perform other duties as assigned.

Desired Qualifications

  • Cannabis experience is a plus.
  • At least one year of customer service, retail, or related experience is preferred.

About the Company

TerrAscend

Global cannabis cultivation, processing, and retail

TerrAscend operates globally in the cannabis sector, covering cultivation, processing, manufacturing, and retail. It grows cannabis plants, turns them into products such as dried flowers, oils, edibles, and other infused goods, and sells these through its own retail brands and distribution channels. The company also provides ancillary services to support the cannabis industry. What makes TerrAscend different is its integrated, multi-country footprint and strategy of strategic acquisitions (including Arise Bioscience, The Apothecarium, State Flower, and Ilera Healthcare) to expand its brands and market presence, while maintaining strong standards for quality and regulatory compliance grounded in scientific research. Its goal is to continue growing its market position by expanding its product range, geographic reach, and capabilities through innovation, rigorous quality control, and acquisitions, serving medical patients, recreational users, and other cannabis industry businesses.

Company size
201-500
Company stage
IPO
Headquarters
Mississauga, Canada
Founded
2017

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