Test Manager

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We are looking for Test Manager to work closely with our Ceded Outwards Reinsurance Transformation team to drive technology implementation testing for our Global Ceded function. As the Test Manager for the Ceded Re Transformation programme, you will report directly to the VP, Reinsurance Product lead with dotted line into the Business Product Owner who is the Global Head of Ceded Reinsurance.  You will work closely with senior Ceded Reinsurance SMEs, wider business stakeholders, data and enterprise architects, and dedicated delivery teams. There will also be indirect reporting responsibilities to the Transformation and Change Director via the EPMO.  

The successful candidate will have experience driving end-to-end testing for a complex transformation program involving business processes, technology platforms, data, integrations, reporting, and third-party solutions. The Test Manager will be accountable for the overall testing strategy, planning, coordination, governance, execution oversight, defect management, and testing readiness across the program. This individual will serve as the primary point of coordination between business stakeholders, technology teams, vendors, subject matter experts, and project leadership for all testing activities.

The role will require flexibility in terms of working hours to accommodate working with US and UK time zones a minimum of 2 days per week (e.g., early start if EST time zone, starting at 7am or working to 7pm/8pm some evenings if working GMT time zone). This is a contract position. We are open to setting this up as a day rate contract at ~$950-$1,200 per day 1099-NEC / £700-£850 per day outside IR35 due to the specialist nature of the engagement. We are also open to other contracting options.

Your responsibilities will include:

Test Strategy & Planning

• Develop, maintain, and execute the overall program test strategy and master test plan.
• Define testing scope, objectives, phases, entry and exit criteria, timelines, dependencies, and governance.
• Coordinate applicable testing phases, including system testing, integration testing, regression testing, user acceptance testing (UAT), data validation, operational readiness testing, end–to-end testing, and performance testing.
• Align testing milestones with the overall program and implementation plan.
• Identify testing resource requirements and coordinate availability across business and technology teams.
• Identify and proactively manage testing risks, assumptions, issues, and dependencies.

Test Preparation

• Lead development and review of test scenarios, test cases, expected results, and supporting documentation.
• Establish traceability between business requirements and testing coverage.
• Ensure appropriate coverage of end-to-end business processes, integrations, data flows, reporting, controls, exception scenarios, and downstream impacts.
• Coordinate test data requirements and test environment readiness.
• Establish and monitor readiness criteria before testing phases begin.

Test Execution

• Lead and coordinate day-to-day execution of testing activities.
• Coordinate testing across business users, technology teams, third-party vendors, and subject matter experts.
• Monitor execution against the agreed test plan and milestones.
• Track completion, pass/fail status, retesting, and supporting evidence.
• Identify and escalate issues that may affect testing timelines, or implementation readiness.

Defect Management

• Establish and manage the project's defect management and triage process.
• Define defect severity, priority, ownership, escalation, and closure criteria.
• Facilitate regular defect-triage sessions.
• Monitor defects from identification through remediation, retesting, and closure.
• Escalate critical or aging defects that may impact implementation.
• Provide transparency regarding residual defects and associated implementation risk.

UAT & Business Acceptance

• Coordinate User Acceptance Testing across relevant business functions.
• Partner with business leads and subject matter experts to ensure appropriate test coverage.
• Ensure testers understand testing objectives, responsibilities, schedules, and evidence requirements.
• Monitor UAT execution and resolution of outstanding issues.
• Coordinate testing completion, acceptance, and formal sign-off.

Governance & Reporting

• Provide clear, regular reporting on testing progress and readiness to project and program leadership.
• Develop dashboards and status reporting covering execution progress, pass/fail rates, defects, risks, dependencies, and outstanding decisions.
• Maintain comprehensive testing documentation and evidence.
• Escalate resource, environment, data, dependency, or delivery issues affecting testing.
• Provide an objective assessment of testing readiness ahead of implementation and production deployment.

Develop and maintain strong relationships with key stakeholders, including senior management and vendors – utilize prior experience of IT implementation projects when working with internal SMEs & external partners

Ensure adherence to project and change management policy and methodologies, as per PMO guidelines, whilst supporting best practice by sharing open feedback and opportunities to improve

Your skills and abilities should include:

Required

• Demonstrated experience leading end-to-end testing within complex technology, business, or transformation programmes, including test strategy, planning, execution, defect management, and UAT.
• Strong understanding of system, integration, regression, end-to-end, data, and user acceptance testing across multiple systems, interfaces, and business processes.
• Experience managing test dependencies involving environments, data, integrations, releases, and third-party solutions.
• Strong planning, organisation, risk-management, analytical, and problem-solving skills, with the ability to manage multiple workstreams, priorities, resources, and deadlines.
• Proven ability to lead and coordinate business, technology, vendor, and subject-matter teams across geographies and time zones without direct reporting authority.
• Excellent written, verbal, presentation, and stakeholder-management skills, including the ability to communicate complex testing issues, status, and risks clearly at working and executive levels.
• Strong attention to documentation, evidence, controls, governance, and delivery accountability, with the confidence to challenge insufficient coverage and escalate issues when required.

Preferred

• Experience within insurance, reinsurance, or financial services, particularly testing financial, accounting, reconciliation, data, or reporting processes.
• Experience supporting large-scale system implementations with third-party technology vendors or implementation partners.
• Familiarity with test-management and defect-tracking tools.
• Experience with SICS or other accounting platforms
• Able to write basic SQL queries

Education and Foundational Knowledge

• Bachelor’s degree in business, finance, computer science, engineering, systems analysis, or a related field, or equivalent professional experience.
• Working knowledge of insurance operations, including policy administration, underwriting, claims, financial reporting, compliance, and risk management.

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