In PersonOn-site at the Pune plant in Lonikand, near Wagholi; relocation near the factory is required.
Sales & Account ManagementSales Operations
About the job
Requirements
A bachelor's degree in mechanical engineering, civil engineering, or interior design is required.
Five to six years of work experience in sales coordination or inside sales is required, including at least five years managing a customer service or sales coordination function.
Experience handling export orders for the Middle East, APEC, and Europe is required.
Strong analytical and decision-making ability is required.
Excellent written and spoken English is required.
Strong information technology skills and the ability to learn and champion company systems are required.
Experience with enterprise resource planning systems is required; M2M ERP experience is preferred.
Ability to read and understand drawings and documents, determine the scope of work, and communicate it to relevant teams is required.
Ability to read and understand material specifications is required.
Understanding of export processes, Incoterms, and documentation is required.
Experience handling requests for proposals and requests for quotations, and creating sales orders in ERP, is required.
Basic knowledge of taxation is required.
Ability to work effectively with various departments is required.
Willingness to relocate near the factory near Wagholi, Pune is required.
Responsibilities
Manage end-to-end inside sales coordination.
Manage profitability and understand purchase order terms, work orders, and contract agreements.
Study and prepare customer tenders, bills of quantities estimates, and bidding documents.
Support the sales team by preparing quotations and detailed technical proposals, converting purchase orders into sales orders, and obtaining customer approvals for purchase orders, advances, samples, and drawings.
Coordinate among sales, operations, engineering, accounts, logistics, and installation teams to facilitate order entry, production, and dispatch.
Maintain customer relationships in coordination with the sales team, update customers on order progress, and resolve complaints.
Work with finance and logistics on payments, letters of credit, and advance and performance bank guarantee documentation.
Prepare sales reports and other required financial reports.
Create and maintain customer records, including addresses, contacts, and GST details, in the ERP system.
Prepare order-related documents, including sales orders and pro forma invoices, in the ERP system.
Follow up on accounts receivable in coordination with sales managers.
Coordinate warranty, rejection, and replacement claims.
Coordinate compliance-related documentation.
Coordinate communications and projects in India, the Middle East, APEC, and Europe.
Fulfil ISO and other company compliance requirements.
Desired Qualifications
Work experience in an architectural products environment is preferred.
M2M ERP experience is preferred.
Project Sales Coordinator
Forms+Surfaces is looking for Project Sales Coordinator to join our team!
Job Location: Pune Plant - Lonikand (Near Wagholi), Pune
Company Overview
Forms+Surfaces designs and manufactures architectural products used in public spaces around the world. From walls and elevator interiors to site furnishings and lighting, our line invites creativity and provides real-world solutions to the challenges our customers face.
Scope and responsibilities:
Responsible for end to end inside sales coordination management
Profitability Management. Should be able to understand PO terms, Work order, contract agreement, etc.
Study and prepare customer tenders, BOQ estimation and bidding documents.
Providing sales support to sales team by preparing quotations, detailed technical proposals, purchase orders into sales order and getting approvals from customer: PO, advance, sample and drawing (CSD) approval.
Co-ordinate among sales team, operations, engineering, accounts, logistics and installation to facilitate orders entry, production & dispatch etc.
Maintaining good relationships with customers by working closely with the sales team. Interact with customers on progress of order and resolve complaints.
Work with finance and logistics for payments, letter of credit, ABG/ PBG related documentation.
Preparing sales reports and other financial reports as may be required.
Create and maintain database (address, contacts, GST details, etc) of all customers in ERP.
Prepare order related documents like sales order, pro-forma invoices, etc. from the in ERP.
Follow up on account receivables in coordination with sales managers.
Communication and project coordination in India, Middle east, APEC & Europe.
Fulfilment of ISO and other compliances within the company.
Required qualifications, skills and experiences:
Bachelor’s degree in mechanical engineering / civil engineering or interiors design.
5-6 years of work experience as Sales Coordination or Inside Sales. At least 5 years’
Experience in managing customer service function or sales coordination function.
Work experience in architectural products environment is preferred.
Experience in handling export orders for Middle east, APEC & Europe.
Detail-oriented with strong analytical and decision-making ability.
Excellent written and spoken English.
Excellent IT skills and ability to learn and champion company’s systems.
ERP experience (preferably M2M ERP).
Ability to read and understand drawings & documents, determine scope of work and communicate it to respective teams.
High energy, motivated individual with strong interpersonal skills, while being assertive in a team environment. Problem solving and ability to close the issues.
Ability to read and understand material specifications.
Able to work with various departments effectively.
Understand on export process, incoterms, documentation.
RFP/ RFQ handling & sales order making in ERP.
Basic knowledge of taxation.
Ready to relocate near to factory near Wagholi, Pune.
For company details you can visit our website https://www.forms-surfaces.com/