Technical Support Coordinator

<p>At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.  </p><p>As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards.  We are committed to creating an environment where every team member feels included, respected, empowered and recognised.</p><br><div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'>What You Can Expect</H2> </div><div><p>The Technical Support Coordinator is the first point of contact for all hard and soft facility services. With a strong interest in technical, hospitality and facility management, you are hands-on, service-minded, and focused on finding practical solutions. </p><p>You identify and solve issues where possible, contact and guide suppliers when needed, and discuss the best way forward with the Facility & EHSS Manager. You also support maintenance, small projects, visitors, access badges, meetings, and general facility tasks. </p><p>The role combines general technical knowledge, coordination, and a strong focus on keeping the facility safe, clean and welcoming for employees, visitors, and suppliers. This individual is part of the Facilities Team of The Netherlands and will be a back-up for his/ her colleagues when they are absent. The Technical Support Coordinator will report to the Facility & EHSS Manager. </p></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'>How You'll Create Impact</H2> </div><div><p><em>General</em></p><ul><li>Identify bottlenecks, communicate issues, and proactively contribute to solutions. </li><li>Resolve problems whenever possible and escalate issues when required. </li><li>Inform, schedule, and coordinate suppliers.  </li><li>Receive and accompany internal and external visitors. </li><li>Support purchasing, invoicing, and other administrative tasks. </li><li>Provide subject matter expertise (SME) input for projects. </li><li>Ensure that temporary and personal access badges are issued as required. </li><li>Maintain accurate documentation of materials and equipment in the relevant systems. </li><li>Stay up to date with applicable regulations and requirements. </li></ul><p><em>Hard Service </em></p><ul><li>Ensure that the asset register is maintained in accordance with NEN 2767</li><li>A general understanding of building services, including: B- Building/ Construction, W - Mechanical, E - Electrical, T - Transport Installations</li><li>Troubleshoot technical issues and contact suppliers for follow-up and resolution.</li><li>Coordinate technical building maintenance and repairs. </li><li>Execute and/ or coordinate small facility projects. </li></ul><p><em>Soft Service </em></p><ul><li>The first point of contact for visitors and suppliers. </li><li>Oragnize and participate in operational meetins with in-house suppliers. </li><li>Monitor the overall condition and functionality of the facilities. </li><li>Perform a variety of general handyman and facility related tasks. </li><li>Arrange meeting room setups as required. </li><li>Conduct weekly hospitality/ facility/ EHSS rounds. </li></ul><p><em><strong>This is not an exhaustive list of duties or functions and may not necessarily comprise all of the tasks/ functions however it should cover the essentials. </strong></em></p></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'>What Makes You Stand Out</H2> </div><div><ul><li>Team player, focused on cooperation, combined with a self-employed, proactive working attitude (signal function) </li><li>Hospitable </li><li>Service and customer friendly working attitude </li><li>Open/ representative appearance. </li><li>Good communication skills </li><li>Flexible </li><li>Hands-on </li><li>Eye for detail </li></ul></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'>Your Background</H2> </div><div><ul><li>Completed training/ education in a technical or facilities direction </li><li>Knowledge of and experience with light administrative activities. </li><li>Experience within the facility management-working field. </li><li>Experience in the above mentioned tasks & responsibilites. </li><li>IT Literate (MS Office) </li><li>In possession of or prepared to follow a BHV course. </li><li>Good demand of the Dutch and English language, both verbal and written. </li></ul></div></div></div><br><p>EOE/M/F/Vet/Disability</p>