Network Operations Lead
About the job
- A bachelor's degree in a technical or engineering field is required.
- At least 10 years of enterprise network administration experience is required.
- Proven experience with routers, switches, firewalls, and load balancers is required.
- Expertise with network monitoring and ticketing systems is required.
- Oversee day-to-day Network Operations Center operations and ensure 24x7x365 coverage.
- Direct monitoring, troubleshooting, and performance optimization for local area network, wide area network, and wireless local area network infrastructure.
- Supervise Network Operations Center technicians and ensure compliance with standard operating procedures.
- Coordinate scheduled maintenance, patching, and system upgrades.
- Interface with United States Customs and Border Protection government leads for operational updates and escalations.
- Certified Cisco Network Professional, Certified Internetwork Expert, or Information Technology Infrastructure Library version 3 certification.
- Department of Homeland Security or federal Network Operations Center experience.
About the company
Computer World Services provides IT services and support to the Federal Government, focusing on mission-critical and enterprise needs. Its offerings include IT operations and maintenance, systems architecture and engineering, cloud solution services, agile software development, call center outsourcing, and cybersecurity. The company works by delivering a range of services through a staff of 400+ across 20+ federal customers worldwide, pairing hands-on operations with engineering, cloud, and security capabilities to meet government missions. It differentiates itself through formal quality and process certifications (ISO 9001:2015 and CMMI-DEV Level 3) and a track record of ongoing process improvement. The company’s goal is to provide reliable, secure, and scalable IT support and development to federal agencies, ensuring mission success and continual performance improvement.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Falls Church, Virginia
Founded
1990
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Simplify's Take
What believers are saying
- AMIC extended CWS's $213.3 million Air Force cyberspace contract through October 2, 2031.
- CWS won a $19.8 million Integrated Air Force Network Operations and Services award in April 2026.
- FY2026 YTD obligations reached $40.8 million across 30 actions, signaling active capture.
What critics are saying
- CWS's GSA MAS period ends September 15, 2026, forcing recompete pressure.
- GAO protest B-424228 remains open through November 12, 2026, risking DFAS revenue.
- Air Force concentration and bid protests expose CWS to contract loss and shrinkage.
What makes Computer World Services unique
- CWS holds GSA MAS, OASIS+, ITES-3S, and CIO-SP3 vehicles across 2026.
- It serves 20-plus federal customers globally with ISO 9001 and CMMI-DEV Level 3.
- Its Air Force network operations and cybersecurity work sits inside mission-critical systems.
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Benefits
- Hybrid Work Options