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Mercer Advisors

Personalized wealth management and trust services

Vice President - Wealth Adoption and Transformation

Learning & DevelopmentUpdated on Nov 13
Full-timeRemote in USA

About the Job

Requirements

  • At least 10 years of experience leading transformation, change, or enablement of professionals, including experience at a top-tier strategy, consulting, or advisory firm.
  • A track record of changing how professionals work, grounded in behavioral science, adult learning, and change adoption.
  • Ability to solve unfamiliar problems from first principles and rethink a function as conditions change.
  • Experience building onboarding and capability programs at scale, with an understanding of effective professional-services practices.
  • A credible perspective on how artificial intelligence and new technology change the way professionals learn and work.
  • Ability to set direction while personally executing and running delivery.
  • Ability to communicate effectively with the field, senior leaders, and the C-suite, and to work in ambiguous, high-growth environments where scope is still being defined.

Responsibilities

  • Set a multi-year vision for how client-facing professionals learn, adapt, and perform as work and tools change, and establish the firm's perspective on resistance to change and how to make change stick.
  • Reinvent enablement through artificial-intelligence agents and in-workflow guidance; retire approaches that do not scale and keep enablement ahead of change.
  • Apply behavioral science and human-centered design to identify small changes with significant behavioral impact, designing for friction, triggers, and motivation.
  • Own adoption of firm priorities, beginning with artificial intelligence, from strategy through field implementation; explain the value of each change to clients and advisors and activate it within advisor-time and fixed-compensation constraints.
  • Run onboarding, platform and technology training, and field enablement, and establish a firm-wide onboarding standard.
  • Create enablement tools, including cheat sheets, coaching scripts, huddle agendas, national-call content, and digital reinforcement; work with the team and partner with Market Leaders, field coaches, and practice management to embed new ways of working with minimal effort.
  • Define leading and lagging indicators for adoption, proficiency, and client outcomes; use data to identify adoption barriers and support needs, inform talent and hiring decisions, and improve feedback loops.
  • Advise senior leaders by translating firm priorities into people-readiness plans and briefing the C-suite and Managing Partners on readiness, risk, and progress.
  • Drive readiness through multiple tactics, assess whether the field understands changes, and adjust approaches when needed.
  • Coordinate with the People Team, Technology, Platform, Marketing, Compliance, Tax, and Practice Management to make enablement coherent, scalable, and on-brand and ensure each gap has an owner.
  • Build and lead a high-performing team that includes human-behavior specialists as well as content and training-delivery specialists, and model curiosity and a learning culture across the field.

Desired Qualifications

  • Top-tier consulting experience with a background in human capital or organizational change.
  • Experience in financial services, wealth management, or another complex, relationship-driven industry, including familiarity with registered investment advisor models, advisor workflows, or financial planning.
  • Experience building or scaling an enablement, transformation, or behavior-change function from scratch, using data to measure adoption and inform talent decisions.
  • An MBA or advanced degree in a relevant field.

About the Company

Mercer Advisors

Personalized wealth management and trust services

Mercer Advisors provides comprehensive wealth management for high-net-worth individuals and families, offering customized financial planning, investment strategy, corporate trustee services, and tax, retirement, and estate planning. It charges advisory fees tied to assets under management and integrates tax efficiency into investments to boost after-tax returns. Its approach links tax strategy, investments, and estate planning, with in-house corporate trustee capabilities and services tailored for women to deliver a long-term, personalized plan. The goal is to lift the burden of financial management from clients so they can focus on the life they want while pursuing financial success and stability.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$2.9B
Headquarters
Denver, CO
Founded
1985

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