Facilities Services Supervisor

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Adherence to all Good Manufacturing Practices (GMP) Safety Standards

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Location/Division Specific Information

This role is a permanent, full-time role and is based at our site in Brisbane.

About the Role:

The GMP Cleanroom Services Supervisor manages and develops a dedicated team of external contract cleaning staff responsible for maintaining facility cleaning standards, hygiene compliance, and contamination control processes within a cGMP manufacturing environment.

This role ensures effective day-to-day cleaning operations oversight, drives quality and compliance through structured training and inspections, and serves as the key liaison between cleaning operations and the site's Contamination Manager. The supervisor maintains adherence to cGMP and EH&S requirements while partnering cross-functionally with Manufacturing, Engineering, and Quality teams to support site contamination control improvement initiatives and operational excellence.

What You'll Do:

• Oversee all facility cleaning operations to ensure tasks are completed to the required standards. Conduct regular visual inspections to verify quality, hygiene, and adherence to SOPs, ensure cleaning schedules are executed as planned, and follow up on all corrective actions to completion.

• Manage the onboarding of new employees in collaboration with the site's training/onboarding team, ensuring smooth integration into facility operations. Deliver structured training to all cleaning staff on site procedures, equipment use, and safety standards, maintain accurate training and compliance records, and ensure all employees are fully competent before working independently.

• Monitor and report on facility maintenance requirements, working in conjunction with the site's Engineering (ENG) team to coordinate all MEX requests and ensure fit and finish standards are maintained through timely repairs and upgrades.

• Collaborate closely with the site's Contamination Manager by actively participating in site contamination meetings, acting as the key liaison between the cleaning team and stakeholders, and ensuring all agreed action items are executed to improve cleaning schedules, processes, and overall efficiency.

• Manage the site's uniform programme to ensure compliance with safety and cleanliness standards, maintaining adequate supply to meet staffing requirements, coordinating transport and distribution of uniforms, and ensuring timely replacement of damaged items and right-sizing based on workforce needs.

• Coordinating and managing training activities for both new and existing cleaning staff. Skill assessments formal sign-off process, confirming that employees have met required skill levels before being cleared for independent work

• Support team SMEs in performing troubleshooting, contribute to the implementation of relevant new technologies/equipment/process improvement, and train co-workers including approval of on-the-job training.

• Promote and reinforce adherence to cGMP, EH&S, and Chain of Responsibility obligations.

• Accountable for the leadership and performance of the facility cleaning team, ensuring effective execution of cleaning operations, training governance, and compliance with hygiene and contamination control standards within a cGMP manufacturing environment.

• Ensure facility cleaning operations support manufacturing activities through proactive planning, quality inspections, adherence to cleaning schedules, and timely completion of corrective actions.

• Maintain inspection readiness and ensure adherence to the Patheon cGMP Quality Management System and EH&S requirements.

• Drive continuous improvement initiatives to enhance cleaning processes, contamination control effectiveness, efficiency, and compliance to support site operational excellence.

• Develop organisational capability within the cleaning team through structured training, competency verification, mentoring, and performance management of contract staff.

• Partner cross-functionally with Manufacturing, Manufacturing Support Services, Engineering, Quality, and the Contamination Manager to ensure coordinated execution of facility readiness, contamination control initiatives, and process improvements.

• Act as the primary point of contact and escalation for facility cleaning operations, uniform programme management, and contractor performance matters.

Education

• Advanced Degree plus 3 years of facilities or operations experience, or Bachelor's Degree plus 5 years of facilities or operations experience, with 2+ years in a supervisory/leadership role

• Preferred Fields of Study: Facilities Management, Operations Management, Engineering, Science, Business or related technical field

Experience

• Experience in GMP/ISO regulated manufacturing environment preferred

• Knowledge of facility cleaning operations, hygiene standards, and contamination control processes

• Experience managing contract staff or external service providers preferred

Knowledge, Skills, Abilities

• Demonstrated ability to lead teams and develop talent through coaching, training and performance management

• Strong organisational, scheduling, and planning skills with attention to detail

• Excellent communication and interpersonal skills; ability to collaborate effectively across functions and manage vendor relationships

• Strong analytical and problem-solving skills with ability to drive corrective actions to completion

• Knowledge of safety regulations, quality systems, and cGMP regulatory compliance requirements

• Proficiency with Microsoft Office and documentation management systems

• Ability to work unsupervised with flexibility, reliability, and assertiveness

• Responsible and proactive approach to operational challenges

Other Job Requirements:

• This is a shift-based position with standard working hours of 14:00–22:00, Monday through Friday.

• Adhere to OHS policies and procedures and ensure a safe and healthy workplace environment

• Adhere to the Chain of Responsibility obligations under the Australian Heavy Vehicle National Law

Benefits

Join our team and take advantage of these great benefits! Apply now to learn more about the full range of benefits we offer.

• Health & Wellbeing: Join a company that prioritizes your health & wellbeing with comprehensive benefits, wellness programs, and an Employee Assistance Program providing confidential support for personal and work-related issues.

• Flexibility: Balance your work and personal life with flexible arrangements.

• Extra Leave: Benefit from generous leave policies, including the option to purchase additional leave, paid birthday leave, and company paid parental leave.

• Charitable Giving & Volunteering: Make an impact with paid volunteer time to support non-profit organizations that matter to you.

• Learning & Development: Advance your career with access to online courses via Thermo Fisher Scientific University Plus and LinkedIn learning, workshops, and mentorship programs for continuous learning and skill development.

Thermo Fisher Scientific Australia WGEA Employer of Choice for Gender Equality

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 125,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.