Mixologist

Job Description

We invite you to join the world of luxury hospitality at Fairmont Southampton as our new Mixologist. Reporting to the Maître d’, the Mixologist is responsible for curating exceptional cocktail experiences while demonstrating advanced wine knowledge and service expertise. This role blends creativity, technical mastery, and refined hospitality to enhance guest engagement, elevate beverage programs, and support overall Food & Beverage excellence. The Mixologist sets the standard for craftsmanship, presentation, and storytelling confidently guiding guests through curated cocktail selections and thoughtfully chosen wines that complement Fairmont’s culinary offerings.

Key Responsibilities 

Luxury Beverage Experience & Guest Engagement

• Craft, present, and serve high-quality cocktails, mocktails, wines, spirits, and specialty beverages in accordance with Fairmont brand standards and LQA guidelines.
• Deliver elevated, personalized guest experiences through confident storytelling, beverage education, and refined service techniques.
• Demonstrate advanced wine knowledge, including grape varieties, regions, vintages, tasting profiles, storage, and food pairings.
• Act as a wine and cocktail ambassador, guiding guests through selections and recommending premium offerings to enhance the dining experience.
• Ensure responsible alcohol service at all times, exercising sound judgment in line with local regulations and hotel policy.
• Anticipate guest preferences, monitor allergies and dietary restrictions, and provide attentive, detail-oriented service.
• Handle guest feedback with professionalism, discretion, and a solutions-driven mindset.

Cocktail Innovation & Wine Program Support

• Lead the execution of classic and contemporary cocktails with precision, consistency, and creativity.
• Contribute to the development, testing, and implementation of seasonal and signature cocktail menus.
• Support wine program execution, including by-the-glass offerings, bottle presentations, and proper wine service rituals.
• Stay current on global cocktail, wine, and spirits trends, integrating best practices into daily operations.
• Ensure consistency in recipes, presentation, glassware, and portion control.

Bar Operations & Quality Standards

• Maintain impeccable bar setup, cleanliness, organization, and breakdown across all service periods.
• Uphold all health, safety, sanitation, HACCP, and licensing standards.
• Operate POS systems accurately, ensuring correct billing and cash handling procedures.
• Support inventory awareness, product rotation, waste control, and cost-conscious beverage execution.
• Handle bar tools, glassware, and equipment with care to minimize breakage and loss.

Teamwork & Collaboration

• Serve as a role model for bartenders and bar support staff through professionalism, technique, and guest engagement.
• Support training and mentoring of the bar team, with a focus on cocktail execution, wine knowledge, and service standards.
• Collaborate closely with restaurant leadership, culinary teams, and beverage management to ensure seamless service delivery.
• Maintain composure and leadership presence in high-volume, fast-paced luxury environments.
• Remain flexible to support multiple Food & Beverage outlets as operational needs require.

Qualifications

What will you bring to this role?

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions: ·

Education

• High school diploma or equivalent required.
• Recognized bartending or advanced mixology certification required.
• Wine certification (e.g., WSET Level 1–2 or equivalent) strongly preferred.

Experience

• Minimum 4 to 6 years of experience in luxury hotels, resorts, or upscale dining environments.
• Demonstrated senior-level cocktail expertise with a strong portfolio of classic and contemporary techniques.
• Proven hands-on experience in wine service, pairing recommendations, and premium wine presentation.

Competencies, Knowledge & Skills

• Advanced mixology skills with exceptional attention to detail and presentation.
• Strong, confident wine knowledge with the ability to educate and engage guests.
• Excellent communication, storytelling, and interpersonal skills.
• Ability to multitask and lead by example under pressure.
• Guest-centric mindset with a passion for luxury hospitality and elevated service.
• Proficient in spoken and written English.
• Strong understanding of responsible alcohol service, allergies, and dietary considerations.

Personal Attributes, Culture & Values

• Embrace the Fairmont brand promise and luxury in your role and in all your interactions. 

• Foster an inclusive environment where every individual feels valued and respected 

Other Requirements

• Flexible availability, including evenings, weekends, and public holidays.
• Ability to stand for extended periods and lift up to 40–50 lbs.
• Manual dexterity and physical stamina to work in a dynamic fast-paced bar environment.

Additional Information

Employee Benefits:

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property.

What’s in it for you?

As part of Accor, a global hospitality leader with over 5,500 hotels worldwide, you’ll enjoy:

• Opportunities for growth and development, mentorship, and international mobility
• Health insurance, retirement savings plans, and comprehensive wellness programs
• Worldwide travel discounts and preferred rates across the Accor portfolio
• A supportive, inclusive culture grounded in respect, teamwork, and professional development

Start your journey with us today and explore the possibilities! #BeLimitless

Our Values

Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.

Belonging: We celebrate our differences. We support each other and we always stand together.

Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.

Integrity: We build trust through mutual respect and being authentic.

Your team and working environment:

Fairmont Southampton is a premier luxury resort and regarded as a leader in the hospitality industry.  Our mission is to turn moments into memories for our Guests.  An exciting hospitality career awaits you if you are committed to providing our Guests with an authentically local experience through providing warm and engaging service.

Our Heartists work cohesively as part of the team in a demanding, multi-cultural diverse environment.

Our commitment to Diversity & Inclusion:

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team