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General Dynamics Information Technology

Builds and runs technology for government agencies

Ground Terminal Operator Intermediate and Senior Level

Electrical EngineeringPosted on Nov 8
Full-timeAurora, CO, USA$30.44 - $41.18 /hr

About the Job

Requirements

  • At least 2 years of relevant experience.
  • High school diploma or GED, or equivalent technical education, training, or expertise.
  • Experience operating, controlling, or monitoring satellite Ground Terminals, satellite or communications terminals, gateways, radio frequency systems, and command-and-control systems.
  • Must possess or be able to obtain Top Secret/Sensitive Compartmented Information clearance with polygraph.
  • U.S. citizenship is required.
  • Must work full time onsite at a government facility.

Responsibilities

  • Control and monitor the operational status of assigned satellite Ground Terminals and associated command-and-control systems, data paths, and mission-unique equipment or information technology hardware and software to ensure mission availability.
  • Monitor Ground Terminal system status, alarms, interfaces, communications, and operating conditions to identify anomalies, degradation, or conditions requiring corrective action.
  • Monitor weather and environmental conditions affecting Ground Terminal operations using available radar, weather, and mission-support information.
  • Generate Discrepancy Reports, Issues, and Problems for malfunctions or anomalies noted at Ground Terminals.
  • Resolve operational issues at the Ground Terminal Operator level using approved procedures, operating software, and monitoring tools.
  • Coordinate with Tier 2 maintenance personnel to troubleshoot anomalies and restore or maintain reliable system performance.
  • Document and maintain accurate shift-event, system-status, anomaly, troubleshooting, maintenance-coordination, and operational-action records in status shift logs.
  • Communicate mission-impacting conditions and operational status to appropriate personnel and support timely escalation and resolution.
  • Maintain situational awareness across assigned Ground Terminal operations and support continuous mission operations in accordance with approved procedures.
  • Participate in special metrology projects as required.
  • Support 24x7 operations in Aurora, Colorado.

Desired Qualifications

  • Prior satellite Ground Terminal Operations experience in a Department of War, Intelligence Community, satellite communications, radio frequency communications, or comparable mission environment.
  • Experience operating, controlling, or monitoring satellite Ground Terminals, satellite or communications terminals, gateways, radio frequency systems, command-and-control systems, or comparable mission-critical communications environments.
  • Ability to monitor system status, recognize abnormal conditions, follow operating procedures, document events, and coordinate troubleshooting or corrective actions.
  • Working knowledge of satellite Ground Terminal and radio frequency communications principles, and experience using or interpreting information from monitoring equipment and tools applicable to Ground Terminal operations.
  • Experience maintaining accurate operational logs, shift records, system-status documentation, and other mission-operations records.

About the Company

General Dynamics Information Technology

Builds and runs technology for government agencies

GDIT builds and runs technology systems for U.S. government agencies, including defense, intelligence and civilian organizations. Its work spans cloud infrastructure, cybersecurity and software development, with tools tailored to sensitive missions and large agency operations. The company combines its own reusable technology solutions with commercial products, then earns revenue through contracts to design, integrate, modernize and operate customer systems, including support for both classified and unclassified networks. It also supplies technical expertise and daily operational support, and is a business unit of General Dynamics headquartered in Falls Church, Virginia.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Falls Church, VA
Founded
1999

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