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Heritage Construction + Materials

Maintenance & Reliability Program Manager

Mechanical Maintenance and Reliability EngineeringPosted on Nov 13
Full-timeIndianapolis, IN, USANo salary listed

About the Job

Requirements

  • A bachelor's degree in Mechanical, Electrical, Chemical, or Industrial Engineering or a related technical discipline is required; an equivalent combination of education and directly relevant maintenance leadership experience may be considered instead.
  • At least 5 years of experience in a maintenance or operational leadership role within bulk liquid, chemical, or heavy industrial process operations is required.
  • Thorough technical knowledge of processing facilities, equipment, and maintenance requirements is required.
  • Proficiency using computerized maintenance management systems (CMMS) and maintenance data to analyze performance, identify trends, and build business cases is required.
  • Ability to lead and communicate effectively with employees, leaders, and external contacts at all organizational levels, in person and remotely, is required.
  • Ability to lead change and influence plant leaders and operators without direct authority is required.
  • Ability to manage multiple sites and projects simultaneously is required.
  • Proficiency in financial reporting and forecasting is required.
  • Ability to perform effectively in urgent situations and exercise sound judgment and decisiveness to achieve operational objectives is required.
  • A valid driver's license and clean driving record are required.

Responsibilities

  • Conduct a baseline maintenance and reliability assessment across all 23 facilities, covering equipment condition, preventive maintenance compliance, spare parts accuracy, and maintenance backlog.
  • Lead CMMS deployment and adoption at pilot facilities, including building asset hierarchies, equipment master data, and standardized data-entry practices; use lessons learned to create a phased rollout plan for the remaining facilities.
  • Identify and prioritize the highest-risk equipment and facilities, particularly hot oil and thermal systems, transfer pumps, and blending and emulsification equipment.
  • Establish spare parts inventory strategy, stocking levels, and upkeep across the facility network.
  • Develop a phased, multi-year roadmap for the maintenance management program across the facility network and secure leadership buy-in and resourcing.
  • Define baseline maintenance and reliability key performance indicators, including preventive maintenance compliance, backlog aging, planned-versus-reactive work ratio, and downtime, and establish regular reporting to leadership.
  • Partner with the Operations team to define and achieve maintenance, plant performance, and reliability objectives.
  • Lead phased CMMS rollout across all 23 facilities, driving user adoption and sustaining network-wide data quality.
  • Lead preventive and predictive maintenance programs for hot oil and thermal fluid heating systems, transfer pumps, piping, and blending and emulsification equipment.
  • Lead root cause analysis and failure investigations for recurring or critical equipment issues.
  • Manage maintenance backlog and scheduling practices companywide.
  • Support site outage and turnaround planning.
  • Develop standard operating procedures and best practices for maintenance activities, including startup and shutdown procedures for storage, heating, pumping, and blending systems, and facilitate knowledge-sharing and adoption across facilities.
  • Create and maintain equipment files, technical documentation, and a documentation storage methodology at each facility.
  • Develop processes and train personnel on fiscal planning, budgeting, performance tracking, and forecasting for equipment maintenance, including quantifying deferred maintenance and capital needs and building investment business cases.
  • Assess maintenance workforce skill levels across facilities and ensure onboarding, coaching, training, and development, including structured skills-development pathways, for personnel performing maintenance tasks.
  • Partner with the Environmental Health & Safety team to identify and close existing maintenance-related compliance gaps.
  • Ensure ongoing maintenance processes meet OSHA, environmental, and DOT bulk-loading requirements.
  • Perform additional assigned duties and responsibilities.

Desired Qualifications

  • Experience building or maturing a maintenance and reliability program from a low-maturity baseline, including CMMS implementation, data build-out, and multi-site rollout.
  • At least 7 years of maintenance and reliability experience.
  • Background in liquid asphalt, asphalt emulsion, or other bulk liquid, thermal storage, and terminal operations.
  • Experience supporting maintenance programs across multiple sites or facilities within one organization.
  • Lean Six Sigma experience.
  • Certified Maintenance & Reliability Professional (CMRP) certification.
  • Lean Six Sigma certification.
  • OSHA 10- or 30-Hour certification.

About the Company

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