Sales Enablement Manager

ABOUT US

Boostlingo is a leading language technology platform powering interpretation and translation services for healthcare, legal, government, and enterprise clients worldwide. Named an Inc. Magazine Best Workplace for four consecutive years, we are a high-growth, mission-driven company at the intersection of language access and AI innovation. Our team operates with urgency, operates with heart, and holds the bar high — for each other and for the people we serve.

WHAT IT MEANS TO BE A BOOSTIE

At Boostlingo, we operate through the lens of our four Core Values. These Core Values drive everything we do; from how we approach identifying talent we invite to join the team, to the energy and contributions we bring to our amazing culture, to the decisions we make at both the tactical and strategic level. To be a Boostie means to embody these Core Values every day:

• Positive Vibes: Bring positive energy and a solutions-oriented mindset to every interaction. High performance isn’t just about outputs — it’s about showing up with intentionality, resilience, and the belief that obstacles are problems worth solving.
• Drive Change: Stay curious, challenge assumptions, adapt quickly, and take action even when the path isn’t perfectly clear. Be proactive rather than reactive — and lean into AI as a force multiplier.
• Be Bold, Stay Humble: Growth lives in the tension between confidence and humility — be willing to stretch beyond what’s comfortable, own your development, and invest in the potential of the people around you. Every voice matters, and no one person is bigger than the team.
• Be Inclusive: Create and contribute to an environment where anyone can feel welcomed, supported, respected, and valued. Inclusive teams collaborate better — bring your full self, invest in others, and build the psychological safety that makes shared impact possible.
  
  Boostlingo is extremely honored to have been recognized as one of Inc. Magazine's Best Workplaces for the last three consecutive years (2022-2025). This esteemed recognition reflects the dedication that our incredible team has towards embodying our Core Values every day and we couldn’t be prouder of this team!

WHY THIS ROLE MATTERS

The Sales Enablement Manager builds the programs, content, and coaching that help Boostlingo sellers’ ramp faster, sell the full platform with confidence, and win more deals.

This role exists to make every Boostlingo seller measurably better, faster. As our first dedicated Sales Enablement leader, you will own the system that takes a new hire from day one to full productivity, keeps tenured reps sharp as our product evolves, and turns product and market messaging into conversations that win.

You will report to the VP of Sales and partner daily with the Product Marketing Manager: Product Marketing defines what we say and why it matters, and you make sure the field can say it, prove it, and sell with it. You will be especially important as we shift the market conversation toward AI Interpreter and a blended human plus AI language access model, a motion that requires new discovery skills, new objection handling, and new proof points across the team.

Because our platform is deep and evolving quickly, this role requires heavy product experience. You will be the sales team's product authority: equally credible running a demo, working through a technical discussion with a customer's IT or security team, or sitting in a roadmap session with Product and Engineering.

This is a hands-on, high-impact role for someone who treats enablement as a revenue function, not a content library.

WHAT YOU'LL OWN

1. Onboarding and ramp

• Design and own a structured 30/60/90-day onboarding program for AEs, SDRs, Account Managers, and Sales Engineers, with clear milestones, certifications, and role-play checkpoints
• Build a "time to first deal" and "time to full quota" ramp model, and continuously shorten it
• Partner with the People team and hiring managers so new sellers are prepared before day one and supported through their first quarter

2. Product mastery and technical fluency

• Master the Boostlingo platform end to end (for example, on-demand and scheduled interpretation, video and phone modalities, AI Interpreter, integrations, administration, and reporting) and stay current as releases ship
• Build and run a product certification program by role, with hands-on labs, demo assessments, and recertification after major releases
• Own demo environments, sandbox data, and demo scripts so every seller can run a credible, technically accurate demo
• Join product reviews, roadmap sessions, and beta or early-access programs, and turn what you learn into field-ready narratives before features reach customers
• Translate technical capabilities (integrations, APIs, security, compliance, and AI quality and limitations) into customer value, and equip reps to handle technical objections alongside Sales Engineers
• Maintain a living product knowledge base: feature guides, FAQs, release notes for sellers, and competitive feature comparisons

3. Sales content, playbooks, and tools

• Create and maintain the sales playbook: ICP and persona definitions, discovery frameworks, qualification criteria, objection handling, competitive battlecards, pricing and packaging guidance, and mutual action plans
• Build vertical and use-case playbooks for key segments such as healthcare, government, legal, education, and enterprise contact centers
• Develop pitch decks, demo scripts, one-pagers, case studies, ROI/value calculators, and email and call sequences, in close partnership with Product Marketing
• Own the content library so reps can find the right asset at the right moment; retire outdated material on a regular cadence

4. Training and continuous learning

• Deliver live and virtual training on product, messaging, sales methodology, negotiation, and competitive positioning
• Run recurring skill clinics, call-review sessions, deal-strategy workshops, and quarterly sales kickoffs
• Build AI-fluency training for the sales team, including how to position and demo AI Interpreter and how to use AI tools to prospect, prepare, and follow up
• Create certification paths and knowledge checks that verify sellers can apply what they learn

5. Coaching and sales manager enablement

• Equip front-line sales managers with coaching frameworks, call-scoring rubrics, and one-on-one and pipeline-review templates
• Use call recordings and conversation intelligence to identify skill gaps, surface winning behaviors, and scale best practices
• Support rep performance plans and development paths in partnership with the VP of Sales and the People team

6. Go-to-market launch partnership

• Work with the Product Marketing Manager to translate every product release, pricing change, and campaign into a sales-ready launch kit: messaging, FAQs, demo flow, objection handling, and training
• Run a repeatable launch-readiness process, with a clear "ready to sell" checkpoint before anything goes live to the field
• Capture field feedback, win/loss insights, and competitive intel and route them back to Product Marketing, Product, and Marketing

7. Sales process, systems, and operations

• Document and refine the end-to-end sales process and stage definitions with the VP of Sales and Revenue Operations
• Administer and optimize the enablement tech stack (for example, LMS or enablement platform, CRM, conversation intelligence, sales engagement, and content management tools)
• Partner with RevOps to embed guidance directly in the CRM, such as stage exit criteria, required fields, and in-workflow prompts

8. Measurement and reporting

• Define and track enablement KPIs tied to revenue outcomes, and report results to the VP of Sales and leadership on a regular cadence
• Analyze pipeline, conversion, and win-rate data to prioritize the highest-impact enablement investments
• Run pre- and post-training assessments, content-usage analytics, and rep feedback surveys to prove what works and stop what does not

How Success Is Measured

In the first year, success means faster ramp, higher win rates, and a field that sells AI Interpreter and the broader platform with confidence.

• First 30 days: Meet the sales team, the VP of Sales, and the Product Marketing Manager; shadow calls and demos; complete product certification and learn the platform hands-on; audit existing onboarding, content, tools, and training; interview reps and managers about their biggest gaps
• First 60 days: Deliver an enablement strategy and 12-month roadmap aligned to revenue goals; launch an improved new-hire onboarding path; publish a core messaging and discovery guide with Product Marketing; stand up a baseline KPI dashboard
• First 90 days: Run the first full sales training cycle and manager coaching session; ship the first launch-readiness kit with Product Marketing; roll out a product certification for the full sales team; launch a centralized, searchable content hub; report baseline metrics and the first measured improvements to leadership
• 6 to 12 months: Demonstrate shorter ramp time and improved win rate or conversion in targeted segments; certify the team on AI Interpreter positioning; operate a repeatable quarterly enablement and launch calendar

Ongoing KPIs (targets set with the VP of Sales):

• Time to first deal and time to full quota for new hires
• Quota attainment and percentage of reps at or above quota
• Win rate, stage-to-stage conversion, and sales cycle length
• Average deal size and AI Interpreter attach or adoption rates
• Training completion, product and sales certification pass rates, and pre/post assessment gains
• Content usage and content-influenced pipeline
• Launch readiness: percentage of reps certified before a release goes live
• Rep and manager satisfaction with enablement (survey scores)

Who You'll Partner With

• VP of Sales (manager): Set enablement priorities against revenue goals; align on sales methodology, coaching standards, and KPIs; report on impact
• Product Marketing Manager: Co-own sales messaging, positioning, battlecards, and launch kits; PMM owns the story, Enablement owns field readiness and adoption
• Sales managers and reps: Identify skill gaps, run training and coaching, and gather field feedback and win/loss insights
• Marketing: Align campaigns, content, and lead handoffs; make sure sales uses what marketing builds
• Customer Success and Support: Share customer proof points, handoff best practices, and expansion plays
• Product and Engineering: Partner as a peer to Product leadership: get early access to roadmap and releases, join product reviews, translate technical updates into sales-ready training, and bring field feedback into prioritization
• Revenue Operations: Align process, CRM guidance, reporting, and the enablement tech stack
• People team: Coordinate onboarding, performance development, and talent programs

MINIMUM QUALIFICATIONS:

• 5+ years of experience in sales enablement, sales training, sales operations, or a quota-carrying sales role, including 2+ years owning enablement programs for a B2B SaaS or technology sales team
• Heavy product experience: 3+ years in product management, product marketing, solutions consulting, sales engineering, or product-led enablement, with deep, hands-on fluency in how SaaS platforms are built, positioned, and sold
• Demonstrated ability to learn a complex technical product quickly, demo it credibly, and teach it at every level of technical depth
• Experience working directly with Product and Engineering on roadmap, releases, and beta programs, and translating technical capabilities (integrations, APIs, security, and compliance) into customer value and sales-ready content
• Working understanding of AI and machine learning products, including how to explain capabilities, limitations, quality, and responsible use to buyers
• Proven record of reducing ramp time and improving sales performance, with metrics to show it
• Hands-on experience building onboarding programs, playbooks, battlecards, and training curricula from scratch
• Working knowledge of a modern sales methodology (for example, MEDDICC, Challenger, SPIN, or Sandler) and how to operationalize it
• Strong facilitation and presentation skills, comfortable training reps, managers, and executives
• Experience with CRM (Salesforce or HubSpot), an enablement or LMS platform, and conversation intelligence tools such as Gong or similar
• Analytical mindset: able to connect enablement activity to pipeline and revenue and tell the story with data
• Excellent written communication and the ability to turn complex products into clear, compelling messaging

PREFERRED QUALIFICATIONS:

• Experience selling or enabling in language services, interpretation, translation, healthcare technology, government/public sector, or contact center technology
• Experience enabling a team through a major product shift, such as launching an AI-based product alongside a legacy offering
• Familiarity with both transactional and enterprise, multi-stakeholder sales cycles
• Experience in a PE-backed or high-growth environment where scale and speed matter
• Prior experience as a quota-carrying AE, SDR leader, or sales manager
• Enablement or training certifications (for example, Sales Enablement Society, ATD, or similar)
• Comfort using generative AI tools to build content, scale coaching, and personalize learning
• Bilingual or multilingual skills are a plus, not a requirement

How You'll Show Up

Core competencies

• Revenue orientation: you measure yourself by seller performance and business outcomes, not training hours delivered
• Business acumen: you understand how deals are won, how customers buy, and where reps get stuck
• Product depth: you go deep on the product, earn engineers' respect, and make complex technology simple for sellers and buyers
• Influence without authority: you earn trust with reps, managers, and cross-functional leaders alike
• Structured thinking: you turn messy problems into clear frameworks, programs, and repeatable processes
• Adaptability: you move quickly as product, market, and priorities change
• Learning agility: you stay ahead of AI, sales tech, and buyer behavior trends and bring them to the team

Boostlingo Core Values in Action

• Be Inclusive: Design learning that works for every seller, tenure, and learning style; reflect the diverse customers and communities we serve
• Positive Vibes: Create an energizing, encouraging learning culture where coaching feels like support, not scrutiny
• Be Bold / Stay Humble: Try new approaches, share what works, own what does not, and keep learning from the field
• Drive Change: Lead the team through new products, new motions, and an AI-first way of selling

WHAT MAKES BOOSTLINGO A GREAT COMPANY?

• Fun, energetic environment with an incredible culture (just ask about our eNPS scores!)
• Hybrid/Remote working arrangements
• Competitive compensation and robust benefits offerings, including 401(k) plan with match!
• Flexible PTO

We are an equal opportunity employer and value diversity here at Boostlingo. Boostlingo does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

No Agencies Please, C2C candidates will not be utilized at this time.
NO Relocation or Sponsorship are being offered for this position.