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Wiz

Cloud security platform for DevOps teams

Senior Technical Account Manager

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeRemote in AustraliaNo salary listed

About the Job

Requirements

  • A minimum of 6 years of experience in technical customer-facing roles such as Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, or Customer Success Engineer.
  • A bachelor's degree in Computer Science, Engineering, or a similar field, or equivalent practical experience.
  • Strong understanding of cloud services, architectures, and security best practices, with CSP-level certifications such as Certified Solutions Architect or Certified DevOps Engineer.
  • Experience with container technologies such as Docker and Kubernetes, and their associated security considerations.

Responsibilities

  • Plan and execute strategies to drive customer adoption and use of the Wiz platform.
  • Provide strategic and hands-on technical guidance to customers throughout their journey with Wiz, from onboarding to operationalization.
  • Streamline collaboration between Product Management, Sales, Engineering, and Support to provide a cohesive customer experience.
  • Provide customers with expert guidance on deployment and operational best practices, and assist in establishing a Wiz Center of Excellence.
  • Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
  • Develop trusted-advisor relationships and establish a regular cadence with customer stakeholders, from practitioners to C-level, focusing on increasing adoption, ensuring retention, and fostering satisfaction.
  • Help customers develop Success Plans that outline critical goals and key performance indicators, and guide them in achieving those objectives.
  • Measure customers’ achievement of key performance indicators and report results internally and externally.
  • Advocate for customer needs across departments, including Product Management and Support, and provide insights regarding the availability of new Wiz features.
  • Assist in identifying opportunities to expand Wiz usage across the customer’s organization.

Desired Qualifications

  • Experience building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
  • Experience troubleshooting complex technical issues and driving resolution.
  • Ability to effectively engage with stakeholders at all levels of an organization.

About the Company

Wiz

Cloud security platform for DevOps teams

Wiz.io provides a cloud security platform for enterprises, protecting cloud workloads for security, development, and DevOps teams through a subscription model. Its platform acts as a unified security command center that integrates with development workflows to secure containers, Kubernetes, and cloud environments from design to runtime. It scans Infrastructure as Code, container images, and VM images for vulnerabilities and misconfigurations, continuously monitors for suspicious activity, and enforces automated compliance with regulations like PCI, GDPR, and HIPAA. Wiz.io differentiates itself with end-to-end coverage across IaC, containers, and cloud workloads in a self-service, scalable model for large enterprises, enabling real-time threat detection, data-exposure protection, and attack-path elimination to help businesses run cloud-native apps securely and efficiently.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$1.9B
Headquarters
New York City, New York
Founded
2020

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