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Marriott International

Manages and franchises hotels around the world

Safety & Security Officer Overnight

Security Guarding & PatrolConfirmed live in the last 24 hours
Full-timePhoenix, AZ, USANo salary listedIn-person

About the Job

Requirements

  • Follow company policies and procedures, complete safety training and certifications, maintain a clean and professional uniform and appearance, and maintain confidentiality of proprietary information.
  • Welcome guests according to company standards, anticipate and address guest-service needs, assist individuals with disabilities, and communicate clearly and professionally.
  • Prepare and review written documents accurately and completely; maintain positive working relationships and support team goals.
  • Comply with quality assurance expectations and standards.
  • Be able to read and visually verify information in varied formats, inspect tools and equipment, and enter and locate work-related information using computers or point-of-sale systems.
  • Be able to respond at the required speed, stand, sit, or walk for extended periods or an entire shift, and move through confined or elevated spaces and over uneven or slippery surfaces, stairs, and ramps.
  • Be able to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance and objects over 75 pounds with assistance; perform reaching, bending, twisting, pulling, stooping, and fine-motor tasks.
  • Some states may require additional licensing or registration for the position.

Responsibilities

  • Patrol all areas of the property and assist guests with room access.
  • Monitor closed-circuit televisions, perimeter alarm systems, duress alarms, and fire life-safety systems; lock property entrances when required.
  • Conduct daily physical hazard inspections and resolve safety hazards.
  • Respond to accidents, contact emergency medical services or administer first aid/CPR as required, and assist guests and employees during emergencies.
  • Notify appropriate individuals about accidents, attacks, and other incidents; defuse disturbances and call for outside assistance when necessary.
  • Complete incident reports for security and loss-prevention incidents and prepare loss-prevention shift summaries or daily activity reports.
  • Handle interruptions and complaints; escort unwelcome persons from the property without disrupting operations.
  • Report to vehicle accident or theft scenes and call for assistance using proper code responses.
  • Maintain confidentiality of security, loss-prevention, and property reports and documents, releasing information only to authorized individuals.
  • Conduct investigations, gather evidence, and interview relevant parties.
  • Protect company assets and report accidents, injuries, and unsafe work conditions to a manager.
  • Perform other reasonable job duties as requested by supervisors.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size
10,001+
Company stage
IPO
Headquarters
Bethesda, MD
Founded
1927

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