The Focusrite Group · High Wycombe, United Kingdom · Full-time · Posted 2026-09-28
Salary: GBP 26,250–26,250
Workplace: on_site
Department: Placement
Technical Support Engineer Placement
Based: High Wycombe
Type: Full-time, 12-month placement
Salary: £26250 pa
The role:
As a Technical Support Engineer, the applicant will be responsible for helping to maintain the high level of customer service we provide. They will work as part of a global cross-functional team answering pre and post sales customer enquiries by phone, email and live chat, and working proactively to reduce the number of customer enquiries.
Core responsibilities:
Abilities, skills and experience required:
About the Focusrite Group
Doing a 12-month placement at the Focusrite Group is like becoming one of the family. A rapidly growing, global family. We’re focused on providing opportunities for everyone and anyone to enjoy creating music.
Our placements are very popular, and that’s mainly because you can really get stuck in during your year with us. We want you to help develop our products, market our brands, speak to our customers and make us better. A lot of our previous placement candidates are now full-time employees.
All placements last for 12-months. We pay you £26250 per year (£28900 for London-based roles), and you get to share some of the same benefits as our permanent employees.
Our brands, Focusrite, Focusrite Pro, Novation, Ampify, ADAM Audio, Martin Audio, Optimal Audio, Linea Research, Sequential, Oberheim, Sonnox, OutBoard and TiMax come together around a common mission to remove barriers to creativity.
We work hard. We are professional. And we play hard too. We select really, really talented and passionate people. And we absolutely love our work. So if you think you can bring something new to the mix, we look forward to hearing from you.
Please apply for as many of our placements as you wish.
Timetable for applications:
Deadline to apply: 27th November 2026
Interviews: December 2026 – February 2027
Offers made by: 26th February 2027
As an equal opportunity employer, we encourage people to apply regardless of religion, ethnic background, nationality, sexual orientation or gender identity. We recognise the diversity shortcomings of our industry and are committed to driving change. Equally, we recognise the major impact that climate change is having on our world and work every day towards being industry leaders in a carbon neutral future.
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The Focusrite Group is a group of professional audio technology brands. The company designs and sells audio interfaces, synthesizers, controllers, studio monitors, amplifiers, software, and related music-production products. It serves musicians, producers, studios, broadcasters, live-sound professionals, and audio-system integrators. Its operating model centers on brand-led product businesses sharing engineering, manufacturing, distribution, and corporate capabilities. Teams work across audio engineering, software, product design, manufacturing, supply chain, marketing, sales, and support. The organization combines audio technology expertise with practical delivery for music and audio professionals.
Company Size
N/A
Company Stage
IPO
Headquarters
United Kingdom
Founded
1985
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