Software Sales Engineer

About FlexGen

Based in Durham, N.C., FlexGen is an innovative software and services provider in the global energy storage sector. At the forefront of the energy transition, FlexGen leverages decades of engineering and software expertise to help shape the future of sustainable power both in the United States and globally. FlexGen's HybridOS™ software seamlessly integrates with any hardware vendor and with both traditional and renewable power sources. Our advanced analytics and AI-driven insights enable energy storage owners to effectively deploy diverse power market strategies and integrate various generation forms, enhancing grid stability and increasing economic returns. With 1.5M hours of runtime and 8 GWh of energy storage systems managed with HybridOS™, FlexGen provides field-tested software and services solutions that are trusted by the most technically and commercially demanding developers, utilities, government agencies, and industrial companies in the world.

Position Description

FlexGen is currently searching for a Software Sales Engineer to partner with our business development group and our technical support team to support project development, pre-sale and engineering services for FlexGen’s HybridOS energy management system suite of products. The individual will take ownership of technical pre-sale topics and coordinate with the Technology and Product teams.  

Major Job Responsibilities:

• Cross functional internal collaboration - work closely with product managers, and software engineers to understand the features of full scope software offering, the use cases for each and their respective value propositions
• Participate in reviewing and submitting technical responses 
• Assist Business Development with technical aspects of customer engagement
• Provide technical support contract negotiation 
• Travel to relevant industry trade shows to meet and consult with customers and the partner community 
• Customer Engagement & Support: Work closely with customers to understand their operational needs, technical requirements, and project goals 
• Proposal Assistance: Provide technical input for proposals, RFP responses, and ROI assessments to ensure alignment with customer needs and business objectives 

Position Requirements:

• An associate' degree in electrical engineering, computer science, or similar 
• A fast learner willing to build processes and standardization to scale for exponential growth 
• At least five years of industrial or power industry software and controls experience 
• Understanding of BESS operation, components, and applications 
• Familiarity with grid-scale energy storage use cases, such as peak shaving, frequency regulation, energy arbitrage, and renewable integration 
• Experience with energy management systems (EMS), SCADA, or similar control software 
• Ability to create and understand technical specifications, proposals, and user manuals 
• Excellent active listening and customer service skills  
• Capability to present technical concepts clearly to non-technical stakeholders 
• A relevant certificate or license is advantageous 
• A valid driver's license and willingness to travel 
• The ability to pass a background and toxicology screen 
• Located in Durham, North Carolina, or east coast preferred; Open to remote work depending on the level of qualification and flexibility of daily schedule

FlexGen provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, FlexGen complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

FlexGen expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. 

To the extent permitted by law, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. 

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