IT Supervisor
About the job
- Expertise in information technology systems, hardware, software, and networking.
- Strong troubleshooting skills with a proactive approach.
- Excellent communication and interpersonal abilities for clear user support.
- A customer-centric mindset that prioritizes prompt information technology assistance.
- Proven leadership fostering a positive work environment.
- Ability to adapt under pressure and handle multiple priorities.
- Commitment to data security and compliance.
- Oversee day-to-day information technology operations, ensuring timely resolution of technical issues and providing support to hotel staff.
- Collaborate with the information technology manager to implement and maintain information technology systems, including hardware, software, networks, and telecommunications.
- Monitor system performance, security, and backups to proactively address potential risks and ensure data integrity.
- Provide training and guidance to hotel employees on information technology procedures, software applications, and security best practices.
- Support the installation, configuration, and maintenance of information technology equipment, including computers, printers, and peripherals.
- Troubleshoot network connectivity and internet-related issues to maintain uninterrupted operations.
- Manage information technology inventory, including software licenses, hardware assets, and consumables, ensuring accurate records.
- Coordinate with external vendors and service providers for information technology-related contracts and support.
- Familiarity with hotel applications.
About the company
Radisson Hotel Group connects travelers with hotels across Europe, the Middle East, Africa and Asia-Pacific, while helping property owners develop, brand and run lodging businesses. Its portfolio spans luxury and lifestyle hotels, upscale resorts and properties converted from independent hotels into branded destinations. Guests book through the group's channels and use its loyalty program, while owners partner through managed, franchised, leased or hybrid agreements. Its commercial systems support property management and hotel revenue optimization through shared technology and distribution. Its hospitality roots trace to Copenhagen's first SAS hotel in 1960, and the group is headquartered in Brussels, Belgium.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
1960
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Simplify's Take
What believers are saying
- Owners keep adding properties: RHG signed and opened 160 hotels with 22,000-plus rooms in January-June 2026.
- Development includes internal moves: RHG's April 2026 report records 8.5 million learning hours and 40% internal hiring for 2025.
- India has a defined expansion target: July 2026's Vision 2030 set 500 hotels, versus 142 operating across 86 cities.
What critics are saying
- Contract security varies: RHG's available 2025 leased/managed-hotel data show 34% temporary no-fixed-hours employment and 18% outsourced workers.
- Hiring controls have uneven coverage: 2025 leased/managed-hotel data show under-half toolkit uptake; full audits covered 56 of 395 hotels.
- Compliance work extends beyond office hours: RHG's Bucharest role requires shifts, weekends and unannounced night audits.
What makes Radisson Hotel Group unique
- A larger hotel group controls RHG: Jin Jiang holds a majority stake.
- Owners often return with another property: about 65% of RHG's owners have more than one hotel with the group.
- The brand network spans many markets: RHG's portfolio covers more than 100 countries.
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