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El Camino Health

Non-profit hospitals network delivering comprehensive care

Laboratory Informatics Specialist - Clinical Lab-Administration

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeMountain View, CA, USA$60.06 - $90.09 /hr

About the Job

Requirements

  • Two years of college or equivalent education or training.
  • Four years of education, healthcare, or business systems experience; six years are required if the candidate does not have a bachelor's degree.
  • Proven ability to use Excel, Word, and Outlook.
  • Experience with the HCLL Blood Bank Application and Data Innovations application.
  • If configuring Epic, Epic certification is required within six weeks after the last class if not already certified.
  • A valid California driver's license is required.

Responsibilities

  • Develop and implement the training program for assigned Epic applications.
  • Coordinate implementation and provide Tier II end-user support for new and upgraded Clinical Information System applications affecting clinical workflow throughout the Mountain View and Los Gatos campuses.
  • Build, test, and maintain the training environment, and create and maintain training materials.
  • Train and credential additional classroom trainers.
  • Act as liaison to clinical staff, managers, and iCare Analysts, and serve as the primary contact for clinical systems, clinician issues, and assistance, including testing and follow-up support.
  • Master an Epic application and El Camino Hospital's specific workflow to understand decisions that affect end-user training development.
  • Coordinate with organizational leaders, super users, Epic application coordinators, and the Informatics Manager to develop curriculum explaining new-system functions and processes in the context of existing workflows.
  • Mentor junior informatics staff on informatics principles, system support, and training.
  • Provide Tier 2 support and participate in rotating on-call support of Clinical Systems.
  • Travel between campuses as needed to perform duties.

Desired Qualifications

  • A bachelor's degree in education, business, computer science, or a healthcare-related field is preferred.
  • Knowledge of adult learning principles and prior training experience are strongly preferred.
  • Project management and/or systems implementation experience is required; prior Epic experience is preferred.
  • Clinical or technical experience in the area corresponding to the assigned application is preferred.
  • A California Clinical Laboratory Scientist license is preferred.

About the Company

El Camino Health

Non-profit hospitals network delivering comprehensive care

El Camino Health operates a non-profit health system with two acute care hospitals in Los Gatos and Mountain View and 19 primary care, multispecialty, and urgent care locations. It delivers a broad range of medical services—such as cancer, cardiovascular, maternity, mental health, orthopedics, pulmonary, urology, and women’s health—through a network of physicians and care teams who tailor care to each patient, supported by technology and advanced medicine. What sets it apart is its non-profit model, Magnet-recognized nursing excellence, and multiple national awards for quality, highlighting a patient-centered approach across the community. The goal is to provide high-quality, personalized care and achieve outstanding patient outcomes through a connected, community-focused care network.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Mountain View, CA
Founded
1961

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