Operations Supervisor

In a Nutshell

Every day we collect thousands of groceries for our customers in the Fulfilment Centers (FCs). The collected groceries are sent to our Hubs. Sometimes more than 250 people are working in one FC. Everybody is doing the best they can to get the groceries on time to our customers. Shoppers are responsible for collecting the groceries. Furthermore, there are different leadership roles to smoothen the operation, such as a Captain (or Team Leader) leading a group of Shoppers, and Supervisor who is leading a group of Captains. Everyone works in shifts, since the FC runs from the early morning till late in the evening. As an Operations Supervisor at Picnic you will be responsible for the daily operations in our Fulfillment Center. You are essential in the process of the customers receiving their groceries on time! Next to that, you will also have the opportunity to work on improvement projects to increase the efficiency in our Fulfillment Center. 

If you are interested in staying up to date with leadership opportunities, join the Leadership in Operations Network.

Tricks of the trade

• Running a shift: As an Operations Supervisor, you have approximately three Supervisor days per week. On the Supervisor days, you will make sure the daily operations runs smoothly.

• Working on Improvement projects: You will have two office days per week. You will be working on projects to improve the processes in the FC. These projects are data-driven and you will be the project manager responsible for the implementation of the improvements!

• Problem solving: When something appears to become a problem, you stay calm and know how to fix it in no time. You will do this together with a team of Captains.

• Leading a team: You’re motivating and coaching the team and contributing to a happy and comfortable work environment! 

We’re looking for

• HBO (Bachelors) degree related to Supply Chain, Logistics/Fulfillment or Hotel- and Event Management;

• 1 to 6 years of relevant experience, for example as a Team Lead; 

• You’re a quick thinker and can analyze a problem in no-time; 

• You have experience with analyzing data in Excel / Google Sheets, and you're able to run your own improvement projects 

• You’re full time available and flexible in working hours (including weekends).

• Available at the following shift times: 05:00-15:00 and 15:00-01:00

• Fluency in English, and preferably also Dutch 

Picnic Perks

🥗Free fresh meal, coffee, and snacks
Our offices are equipped with fully-fledged coffee bars and a kitchen and chefs. They prepare delicious fresh and warm meals every day so you can keep your energy up.

🚗Lease car and Travel allowance
We offer you a lease car (when travelling >15 km to work).Travel allowance from €0.21 per km if you live further than 10 km from the FC.

🌅Vacation days
At Picnic you get 25 holidays based on 40hr (or fulltime contract).

📝Pension
A flexible company pension plan called “Doenpensioen” at a.s.r.