Salesforce Administrator
Posted on 3/22/2024
Pushpay

501-1,000 employees

Online church giving
Company Overview
The founders of Pushpay believed mission-based organizations deserved great software. That vision has fueled their work and people every day for more than ten years as we create industry-leading software and a culture of generosity.
Consumer Software
Education

Company Stage

N/A

Total Funding

$96M

Founded

2011

Headquarters

Redmond, Washington

Growth & Insights
Headcount

6 month growth

4%

1 year growth

4%

2 year growth

14%
Locations
Colorado Springs, CO, USA • Redmond, WA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
Sales
Communications
Salesforce
JIRA
Confluence
CategoriesNew
Administrative & Executive Assistance
Specialized Administrative Roles
Requirements
  • Strong communication, problem solving and collaboration skills.
  • Willingness to pivot and adapt to an agile work environment.
  • Hands on experience as a Salesforce Administrator.
  • Experience with integrated Operations tooling such as: Outreach, Omni Channel, DocuSign, Drawloop, Skilljar, Zuora.
  • Experience with any of the following tools is a nice to have: G Suite, Slack, Atlassian's Confluence and JIRA.
  • 2-4 years of Salesforce.com Administration.
  • Saleforce.com Administrator Certification or equivalent related experience.
  • Salesforce.com Advanced Administrator Certification (preferred).
Responsibilities
  • Scaling internal systems to support multiple areas of the business such as Sales, Customer Success, or Business Insights.
  • Day-to-day management of Salesforce.com and related systems; systems may vary depending on the supporting department.
  • Enable business velocity by troubleshooting system errors impacting prospects and customers in near-real-time.
  • Partnership with project managers to drive efficiency through tooling and business process automation.
  • Designing and configuring Salesforce and integrated tools against business requirements.
  • Testing configuration and code developed by others on your team.
  • Following SDLC best practices, including design reviews, standardized deployment plans, and rollback plans.
  • Prioritize daily and weekly tasks effectively; balance multiple priorities working in sprints in collaboration with a team.
  • Create reporting for monitoring expected behavior, identifying exceptions, and solutioning against business requirements and processes.
  • Estimating & measuring your work using Jira.
  • Provide guidance and coaching to our Support Administrators.
  • Willingness to raise your hand when you have questions or have additional capacity.
  • Other duties as assigned.