EOS

Industrial 3D printing using laser sintering

Field Service Engineer

Equipment Field ServiceConfirmed live in the last 24 hours

Full-timeIncheon, South KoreaNo salary listedIn-person

About the Job

Requirements

Fluent English communication.
Basic mechanical engineering knowledge.
Understanding of electrical wiring, programmable logic controller (PLC), and pneumatic diagrams.
Familiarity with personal computer setup, Windows operating system, networking, and Microsoft Office.
Ability to work independently under pressure.
Willingness to travel internationally.
Valid driver's license and passport.

Responsibilities

Install equipment at customer facilities and ensure full functionality according to EOS specifications.
Provide on-site and remote technical assistance to troubleshoot and repair equipment.
Provide remote technical support for EOS customers' installed equipment base.
Perform preventive maintenance procedures within scheduled timeframes.
Complete and submit service documentation accurately and fully according to EOS procedures and guidelines.
Cooperate on projects such as training, documentation, and exhibition installations.
Work closely with second-level support to maintain the local installed equipment base to company standards.
Communicate and maintain service records and field service reports.
Manage EOS service tools and spare-parts inventory to ensure accurate inventory of assigned company assets.
Travel locally or abroad to support training, field service, and technical support work.

Field Service Engineer (m/f/d)

We, EOS - world market leader for industrial 3D printing, are looking for you to support our Service Team in Korea.

At EOS, we're more than just a team; we're a community united by technology, where every action is a step towards meaningful change, and our independence is the cornerstone of our mission to make the world a better place for everyone.

Your Mission

Installation of equipment at customer’s facility to ensure full functionality according to EOS specifications.
Provide on-site, remote technical assistance to help troubleshoot and repair equipment.
Provide Technical Support remotely for EOS customer install base.
Performs Preventive Maintenance procedures within the scheduled time.
Completes and submits all service documentation accurately and completely following EOS procedures and guidelines.
Cooperation in projects such as training, documentation, and exhibition installations
Work closely with 2nd Level Support to ensure local install base is maintained to company standards.
Communicate and maintain service records and field service reports.
Management of EOS service tools and spare parts inventory to ensure accurate inventory of assigned company assets.
Travel local or aborad to support training and field service/technical support work.

Your Talents

Fluent English communication
Strong interpersonal and teamwork skills
Basic mechanical engineering knowledge
Understanding of electrical wiring, PLC, and pneumatic diagrams
Familiar with PC setup, Windows OS, networking, and MS Office
Customer-focused with ownership mindset
Professional appearance and conduct
Able to work independently under pressure
Willingness to travel internationally
Valid driver’s license and passport

Our Vision:

Over 1000 sharp minds, about 60 nationalities, one goal: accelerating the world’s transition to Responsible Manufacturing.

Our proven technology, industrial 3D printing, has been extending the boundaries of manufacturing for over 30 years.

We work globally networked and prefer to think outside the box – and we’re looking for people who want to shape the future with us.

EOS welcomes individuals from all backgrounds, ensuring equal opportunities without regard to race, color, religion, national origin, gender identity, expression, sexual orientation, age, or disability. At EOS, equity and inclusion are fundamental principles, and we believe in creating a work environment that is built on empathy, respect, and fairness. We are ALL IN.

About the Company

EOS

Industrial 3D printing using laser sintering

EOS GmbH is a leading maker of industrial 3D printing systems that use laser sintering to fuse powdered plastics and metals into solid parts. It started with stereolithography but shifted in the mid-1990s to laser sintering, creating equipment that builds objects layer by layer directly from CAD data. The company’s approach centers on providing production-grade additive manufacturing technology for industries such as aerospace and medical, rather than consumer-focused 3D printing. EOS differentiates itself through its long-term, privately held, family-owned structure and its history of deep engineering focus, partnerships, and capital strategies (including support from Zeiss in the 1990s) that enabled sustained R&D. Its goal is to lead the industrial 3D printing market, advancing manufacturing through scalable laser-sintering solutions and expanding across industries with sustainable, digitally enabled processes.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Moscow, Russia
Founded: 1989

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