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FluidStack

Builds and runs GPU clusters for AI labs

Hardware Operator

System AdministrationUpdated on Nov 13
Full-time$140k - $200k /yr

About the Job

Requirements

  • Experience deploying and supporting server and network hardware in a live data center at scale.
  • Ability to troubleshoot server hardware, including POST, BIOS, PXE, IPMI, BMC, and component-level repair.
  • Knowledge of network protocols such as TCP/IP and Ethernet, and of switches, routers, copper, and fiber, sufficient to diagnose physical-layer faults.
  • Fluency in Linux and ability to resolve tickets efficiently against 24/7 service-level agreements.
  • Availability for on-call and shift work, and ability to support and develop lower-tier technicians.
  • Ability to work in non-climate-controlled environments, including active construction areas, data halls, electrical and mechanical rooms, and outdoor spaces, in potentially hot, cold, humid, loud, or dusty conditions.
  • Ability to lift, carry, push, and pull up to 40 pounds independently.
  • Ability to sit, stand, walk, kneel, bend, and crouch for long periods, including full shifts on one's feet.
  • Ability to wear required personal protective equipment, including hard hats, safety glasses, steel-toed boots, gloves, and hearing protection, and follow site safety rules.
  • Ability to climb stairs and ladders and move around equipment, cable trays, and uneven surfaces.
  • Availability for rotating 12-hour day and night shifts and some holiday work.

Responsibilities

  • Install, deploy, and configure server and network hardware, replace parts, and maintain accurate asset records.
  • Work rotating shifts or on-call to meet 24/7 service-level agreements, prioritizing and resolving tickets to maintain system reliability.
  • Assist with network troubleshooting through cabling diagnosis and replacement, and support escalations from lower-tier technicians.
  • Act as the first on-site responder for incidents, drawing on data center engineering and infrastructure subject-matter experts for support.
  • Provide on-site support across initiatives and maintain working relationships with customers, partner teams, and vendors.
  • Solve problems beyond the example scope described in the posting.

Desired Qualifications

  • Experience with hyperscale or high-density artificial intelligence infrastructure and GPU server fleets.
  • Scripting experience in Python or Bash.
  • Experience with structured cabling.

About the Company

FluidStack

Builds and runs GPU clusters for AI labs

Fluidstack provides large clusters of GPU servers to AI labs training advanced models, and it builds custom data centers for customers that outgrow existing facilities. In 2025, Anthropic chose Fluidstack to build data centers in Texas and New York as part of a $50 billion investment in American AI infrastructure. Labs pay for dedicated clusters of Nvidia GPUs, sometimes tens of thousands of chips, housed in partner data centers around the world. They reach the clusters through a web console or API, while Fluidstack runs the hardware, networking, and day-to-day operations. Fluidstack was founded in London in 2017 and has its headquarters in New York.

Company size
501-1,000
Company stage
Late Stage VC
Total funding
$12.4B
Headquarters
New York City, New York
Founded
2017

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