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Ernst & Young

Global professional services: consulting, assurance, tax

Account Executive Government Public Sector Associate Director

Account ManagementUpdated on Nov 14
Full-timeVictoria, BC, CanadaIn-person

About the Job

Requirements

  • A Bachelor's or post-graduate degree is required.
  • At least 10 years of relevant experience, including previous experience with complex account management and/or business development.
  • Ability to build trusted relationships internally and externally.
  • Demonstrated success in large matrix organizations.
  • Strong analytical and quantitative skills, including reviewing reports, interpreting data, and identifying trends.
  • Time management skills, including meeting deadlines, prioritizing, and managing projects to completion.
  • Ability to work independently and collaboratively with other functional groups within EY.
  • Ability to work independently in a fast-paced, dynamic, team-oriented environment.

Responsibilities

  • Serve as a key point of contact for agreed client contacts, fostering trust and open communication to understand their strategies, challenges, and opportunities.
  • Develop deep insights into clients' businesses, identify key stakeholders, and tailor engagement strategies to their goals and priorities.
  • Identify opportunities to connect with clients and collaborate with internal teams to deliver solutions that address client needs.
  • Lead initiatives that enhance client experiences, such as diversity and inclusion programs and interactive workshops.
  • Maintain dialogue with clients to gather feedback, assess satisfaction, and adapt strategies to improve their experience with EY.
  • Own and manage select client relationships as identified by the Client Partner, such as procurement, sourcing, and EY alumni relationships.
  • Build upon the EY Account Management Framework and bring the firm's capabilities to the account, including technology, investment and funding, and service lines.
  • Collaborate with internal teams to develop tailored proposals and strategies aligned with client objectives.
  • Work with Account Coordinators to support account operations and administrative activities.
  • Monitor reports and present account key performance indicators, including revenue, client relationship activity, sales forecasts, and pursuits.
  • Lead account planning processes and meetings.
  • Lead the pursuit process.
  • Promote pursuit excellence and assist in creating win strategies and power maps for proposals.
  • Develop and manage central client communications, such as newsletters, value scorecards, and event invitations.
  • Promote the activation of solutions and services across the account by ideating opportunities and teaming with account members on demand-generation activities.
  • Plan and monitor the client feedback program and win/loss reviews to generate client insights; assist with client feedback interviews as appropriate and act as a Voice of the Client.
  • Interface with the global sector on account industry needs, including subject matter resources, solutions, and networks; connect the account team centrally and to the broader sector.
  • Act as a subject matter expert and coach the team on EY's Sales and Account Management Framework, including immersive selling, Wavespace, and building client trust.

Desired Qualifications

  • Professional services knowledge is an asset.
  • Knowledge of the Government Public Sector industry is an asset.
  • Project management experience.

About the Company

Ernst & Young

Global professional services: consulting, assurance, tax

EY (Ernst & Young) provides professional services at a global scale, offering consulting, assurance, tax, and transaction advisory services. It serves clients across industries such as technology, media, real estate, hospitality, and construction. Instead of selling a single product, EY works with clients through tailored engagements where cross-disciplinary teams analyze challenges, design strategies, perform audits, help with tax planning, and assist with mergers or divestitures. What sets EY apart is its worldwide reach and integrated service model, industry-specific expertise, and focus on responsible business practices like sustainability, cybersecurity, and workforce flexibility. EY’s goal is to help organizations improve performance, manage risk, and achieve sustainable growth while building a better working world.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Boston, MA
Founded
1991

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