Full-Time
Business Insurance Account Associate
Updated on 9/11/2026
Marsh & McLennan
Risk, insurance and business consulting
No salary listed
Company Does Not Provide H1B Sponsorship
Opelika, AL, USA
Hybrid
Must be within driving distance of the Opelika office and commute on-site at least three days per week.
Bachelor's
 Insurance |
|---|
- A high school diploma is required.
- Have 0–12 months of prior experience.
- Demonstrate reliability and punctuality.
- Develop active listening, verbal and written communication, and customer service skills.
- Develop attention to detail, a sense of urgency, and problem-solving abilities.
- Apply basic tools and resources.
- Apply Adobe and Microsoft Office products, including Outlook, Word, and PowerPoint, and demonstrate proficiency in Excel.
- Obtain a Property Casualty Resident’s License within 90 days of hire.
- Meet the annual continuing education requirement.
- Work under the direction and guidance of the Unit Leader, Unit Manager, or Client Team.
- Assist with client service deliverables aligned with assigned tasks.
- Support account team members across functions as needed.
- Assist other Account Associates during high-volume periods.
- Provide new business, renewal, and general service support.
- Enter agency management system data for new business, renewals, and special projects.
- Order and file loss runs.
- Generate certificate holder lists.
- Download experience modification reports or request them from the insurance carrier.
- Order flood zones.
- Order ISO Prometrix reports.
- Issue certificates.
- Issue evidence of property.
- Issue auto ID cards.
- Learn and adopt MMA core values of collaboration, passion, innovation, and accountability.
- Have basic knowledge of an agency management system.
- Have basic knowledge of available tools, including Reference Connect, Playbook, and MMA U.
- Develop prioritization and organizational skills.
- Understand the importance of strong carrier relationships despite having no direct carrier interaction.
- Be eager to learn and work collaboratively.
Marsh, formerly Marsh McLennan, is a global professional services firm focused on risk, insurance, reinsurance, talent and business strategy. Its operating businesses help organizations arrange coverage, model and transfer risk, design workforce programs and address complex management questions. Clients range from growing companies to governments and multinational enterprises. The group combines advisory expertise with insurance-market access and data, making it broader than an insurance broker alone while remaining primarily a business-to-business services organization.
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