Senior Specialist - Sales/Account Management

Job Title: Senior Specialist, Sales/Account Management

Job Code: 47002

Job Location: Field Opportunity (KY, WV)

Job Schedule: 9/80: Employees work 9 out of every 14 days- totaling 80 hours worked- and have every other Friday off

Job Description:

Responsible for building strong business relationships with existing and new customers in the State of Kentucky and West Virginia markets, while ensuring client satisfaction and issue resolution. Also provides account support during implementation of the active program.  Focus on developing opportunities in the State of Kentucky and West Virginia, specifically in the development of the statewide networks in both states, while working with the local channel partners to support areas for strategic growth and expansion with existing client base to develop sales strategies to prospect existing accounts in the assigned vertical markets. Provide complete and thorough solutions for every customer to boost top-line revenue growth, customer acquisition levels and profitability. Play an integral part in maintaining and generating sales that will turn into long-lasting relationships. 

Essential Functions:

• Building relationships and working with existing channel partners in the assigned territories.
• Building relationships with assigned accounts, as well as developing new accounts, team with all aspects of the customer’s organization, which includes executives, engineering, managers, contracts, channel partners and others. Skills required to build relationships across an account including creative thinking, articulating a clear vision and generating enthusiasm, to impact all business groups
• Business Development and selling at the most strategic level within the accounts and implementing a broad sales strategy for earning customer acceptance and service implementation. Able to effectively communicate the strategy and results to our Leadership Team.
• Ability to effectively prospect for new business with a high level of activity while maintaining and meeting existing customer needs
• Monitors and oversees all projects within portfolio of assigned accounts to ensure client satisfaction and issue resolution
• Expands the relationships with new and existing customers by continuously working with the channel partners and proposing solutions that meet the customer’s objectives
• Achieves agreed upon sales targets and outcomes within schedule on Public Safety and Professional Communications (PSPC) products, services and solutions with new and existing customers
• Develops and enhances relationships with a specific focus on advancing and supporting customer relationships with assigned accounts
• Manages opportunities in all stages of the sales funnel to include performing cost-benefits and needs analysis of existing customers
• Establishes, develops and maintains positive business and customer relationships with all levels of management
• Assists customers and internal partners in achieving quarterly and annual business goals and objectives while ensuring successful delivery of programs in a timely manner
• Completes high quality, timely, and accurate communications and administrative responsibilities including but not limited to activity and expense report submission, customer management tool updates, attending meetings, forecasting and sales plan information
• Participates and may lead cross-functional teams to meet business objectives
• Provides updates to senior sales/operations staff of any accounts concerns, financial status or other matters as applicable
• Requires extensive travel with assigned region

Qualifications:

• Bachelor’s Degree and minimum 6 years of prior relevant experience. Graduate Degree and a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 10 years of prior related experience.
• Minimum of 4 years experience in the Public Safety Market
• Minimum of 4 years in business development, sales leadership, public-sector sales, account management, or strategic market development.

Preferred Additional Skills:

• Demonstrated success developing business within State, Local Government, and Education (SLED) markets.
• Strong understanding of public procurement process, contracting vehicles, government purchasing practices and fiscal annual budgets.
• Proven ability to develop and maintain executive-level customer relationships.
• Experience supporting large, complex opportunities and multiple stakeholders and extended sales cycles.
• Excellent communication, presentation, relationship-building, and negotiation skills.
• Experience with cooperative purchasing organizations including NASPO Value Point, Sourcewell and/or similar programs.
• Experience supporting government RFPs, RFQs, contract vehicles, and public-sector procurement initiatives.
• Knowledge of state and local government budgeting process, grants, bond funding and capital improvement programs. 
• Ability to build and relationships with internal and external stakeholders.
• Strong analytical and strategic thinking capabilities.
• Proficiency with Microsoft Office Suite, Power of BI, Adobe and Copilot platform.
• Ability to thrive in a cross-functional team environment.

In compliance with pay transparency requirements, the salary range for this field role in California, Connecticut, Massachusetts, New Jersey, Washington, and the Greater D.C., Denver, or NYC areas is $103,000 - $191,500. The salary range for this field role in Colorado, Hawaii, Illinois, Maine, Maryland, Minnesota, New York State, Cleveland, Ohio, Vermont, and Virginia is $97,000 - $179,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

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