Client Success – Summer Internship
Posted on 2/2/2024
Advisor360°

501-1,000 employees

SaaS platform for streamlined wealth management operations
Company Overview
Advisor360° is a leading company in the WealthTech industry, offering a SaaS platform that enhances productivity and revenue while minimizing operational costs and regulatory risks. The company's proprietary approach to data unification and simplification enables quick market entry and informed decision-making. With a focus on creating a superior digital wealth experience, Advisor360° has positioned itself as a competitive player in the financial technology sector.
Fintech

Company Stage

N/A

Total Funding

N/A

Founded

2019

Headquarters

Weston, Massachusetts

Growth & Insights
Headcount

6 month growth

0%

1 year growth

8%

2 year growth

53%
Locations
Waltham, MA, USA
Experience Level
Intern
Desired Skills
Communications
CategoriesNew
IT & Security
Requirements
  • Available to work in a hybrid model environment with a minimum of 2 days per week in the office
  • Preferred fields of study: management, business/finance, sciences
  • Excellent verbal and written communication skills
  • Fundamental analytical and conceptual thinking skills and attention to detail
  • Proficient in Microsoft Office
  • Ability to adapt quickly to new technologies/tooling
  • Proven problem-solving skills
  • Strong organizational skills and ability to manage and deliver successful results within a timeline
  • Ability to comprehend, analyze, and resolve complex issues
  • Ability to present new solutions for existing problems to colleagues and managers with confidence
  • Ability to work self-sufficiently on assigned tasks and as part of a group
Responsibilities
  • Assist with the monitoring and reporting on client health index
  • Collate metrics and updates to support client portal, client dashboards and presentations
  • Assist with the collection of Net Promoter Scoring, Client Satisfaction feedback and other sentiment/survey materials
  • Support the creation of processes and related client artifacts, including client profiles, tech stack, templates, and slide decks
  • Document client requirements and dependencies as it relates to client success initiatives
  • Coordinate and document internal project meetings
  • Liaise with internal and external teams, including client success teams to identify and define scope and objectives
  • Create milestone plans based on requirements gathered per Client Success processes and standards
Desired Qualifications
  • Internship will start on June 3rd and end on August 16th
  • Ability to present new solutions for existing problems to colleagues and managers with confidence