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Western Governors University

Nonprofit online university with competency-based degrees

AI Product Manager II

Product ManagementConfirmed live in the last 24 hours
Full-timeSalt Lake City, UT, USA

About the Job

Requirements

  • A bachelor's degree is required, although equivalent relevant experience performing the essential functions may substitute at the hiring manager's discretion, generally at a rate of one year of relevant experience for one year of education.
  • Five years of experience as a Software Product Manager, Product Owner, or in related work is required, though candidates with slightly less experience and strong product management fundamentals may be considered.
  • Professional product certification, such as Certified Scrum Product Owner or Pragmatic Marketing certification.
  • Experience working in agile environments.
  • Experience delivering AI-powered products, conversational AI solutions, chatbots, AI agents, or similar customer-facing AI experiences.
  • Experience partnering with engineering, user experience, analytics, and business stakeholders to deliver software products and measurable business outcomes.
  • Experience with backlog ownership, roadmap development, stakeholder management, and agile product delivery.
  • Experience working with Jira, roadmap management platforms, and integrated enterprise systems such as Salesforce.
  • Strong presentation, written, verbal communication, and product storytelling skills.

Responsibilities

  • Own and prioritize the product backlog, balancing stakeholder needs, technical considerations, and product health while maximizing customer and business value.
  • Lead product discovery to understand user needs, identify opportunities, and develop business cases that inform product strategy and roadmap decisions.
  • Partner with engineering, user experience, analytics, and business stakeholders to define requirements and deliver AI-powered experiences.
  • Drive the evolution of AI agent and chatbot capabilities that support students across web, mobile, and messaging channels.
  • Translate product strategy into features, epics, user stories, and acceptance criteria for agile delivery.
  • Measure product performance, connect initiatives to business and customer key performance indicators, and develop action plans based on data and insights.
  • Support product launches, release planning, change management, and post-launch analysis to increase adoption and effectiveness.

Desired Qualifications

  • Experience in education technology or with student-facing digital products.
  • Experience launching AI experiences across multiple channels, including web, mobile, messaging, or customer relationship management platforms.
  • A master's degree.

About the Company

Western Governors University

Nonprofit online university with competency-based degrees

Western Governors University is a nonprofit online university that awards bachelor's and master's degrees in business, education, technology, and health and nursing through its four schools. Its competency-based model measures demonstrated skills rather than time spent in class, and each student works with a mentor on a personalized program plan. Tuition is a flat rate charged every six months, and students can complete as many courses as they can in each term. Affiliates include WGU Academy, which runs preparatory courses, and WGU Labs, its research and development arm. Founded in 1997 by 19 U.S. governors, the university is accredited by the Northwest Commission on Colleges and Universities and headquartered in Salt Lake City.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Salt Lake City, UT
Founded
1997

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