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Complex Care

Member engagement and care management nationwide

Nurse Practitioner

Advanced Practice ProvidersUpdated on Nov 12
Part-timeNew Bedford, MA, USA$2.4k - $10k /mo

About the Job

Requirements

  • An active, unencumbered license to practice nursing.
  • ANCC or AANP board certification as a Nurse Practitioner in Family, Adult, Gerontology, or Emergency Medicine.
  • Current CPR certification.
  • Compliance before hire with recommended healthcare personnel vaccination and preventive-testing requirements for Hepatitis B, influenza, MMR, Tdap, varicella, and tuberculosis.
  • Ability to effectively communicate with elderly and chronically ill patients and their families.
  • Ability to practice autonomously in a remote clinical environment, including independently conducting patient assessments, formulating evidence-based treatment plans, managing complex chronic conditions, and making sound clinical decisions without direct on-site supervision.
  • Proficiency with computer platforms, electronic health records, secure messaging systems, and cloud-based documentation tools.
  • Availability for a minimum of 25 slots per month, approximately 37 hours.
  • Compliance with company policies, procedures, mission statement, confidentiality requirements, and HIPAA requirements.
  • Fulfill responsibilities and duties reasonably provided for the operational and financial success of the company, and uphold separation-of-duties responsibilities for applicable processes and procedures.

Responsibilities

  • Review the assigned member population comprehensively and accurately, and complete and submit required encounter documentation on time.
  • Document all pertinent active medical conditions in the medical record in compliance with CMS/DHHS, company policy, and client requirements.
  • Support the physician-patient relationship through timely communication and documentation of assessment findings, recommendations, additional-service needs, emergency services when necessary, and follow-up needs and timelines to the primary care provider and health plan as required.
  • Make general recommendations to members to improve their knowledge of chronic conditions, including information about recommended testing.
  • Address and close identified disease-specific or preventive gaps in care.
  • Recognize emergent or urgent situations requiring escalation and take appropriate action under company policies, professional judgment, and ethical professional practice standards.
  • Perform, document, and communicate results of point-of-care testing.
  • Maintain compliance with company policies, procedures, mission statement, confidentiality requirements, and HIPAA requirements.

Desired Qualifications

  • Home health experience is a plus.
  • Understanding of Medicare, Medicaid, and health plan benefit structures is beneficial.
  • Ability to multitask.
  • Excellent customer service skills.
  • Bilingual or multilingual ability is a plus.

About the Company

Complex Care

Member engagement and care management nationwide

ComplexCare Solutions partners with health plan networks to deliver member engagement and care management nationwide, offering modular services such as in-home engagement, care coordination, health information management, and annual health assessments (virtual or in person). It works by high-touch programs that regularly engage members, collect and analyze patient data, and create personalized care plans while coordinating services across providers under value-based, performance-based agreements with health plans. It differentiates itself through in-home, proactive engagement and data-driven personalization, with interoperable, modular services that health plans can plug into as needed, aligning member outcomes with financial results. Its goal is to improve member health outcomes while delivering cost savings and financial benefits to health plans through personalized care and performance-based contracts.

Company size
501-1,000
Company stage
Late Stage VC
Total funding
$40M
Headquarters
Nashville, TN
Founded
2010

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