Concierge
Village Green
Concierge
Village Green
Operates large-scale apartment communities and retail.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
Greet residents and guests in a courteous and friendly manner as they enter the building
Become familiar and provide recommendations to residents on community attractions and local amenities when requested.
Provides brochures, floor plans and other collateral to clients
Completes guest cards, provides mini tours, and acts on leasing behalf during off hours
Retrieves packages for residents
Provides refreshments to residents and guests
Maintains Concierge Binder
Keeps front lobby stocked with magazines, collateral, maps, transportation schedules, menus etc as described in the binder layout
Uses Internet as an aid in providing micro and macro information to residents and guests
Maintains a clean and orderly front desk, lobby area, and storage closets were applicable
Prepares incident reports and correlating documentation
Adheres to established policies related to fair housing
Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner
Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts
REQUIREMENTS
Previous experience in Luxury Multifamily preferred expeicially in an Urban settting
Leasing experience a plus!
Ability to apply good common sense when assisting residents and their guests
Must have the availability to work a flexible schedule any day of the week
Ability to resolve minor problems while maintaining a friendly and professional manner
Ability to communicate effectively
Must be team oriented
Village Green is an equal opportunity employer committed to cultivating an inclusive and diverse workplace. We welcome and encourage all qualified individuals to apply, regardless of personal characteristics or background.
As part of our hiring process, all employment offers are contingent upon the successful completion of required background checks. Village Green maintains drug-free workplace locations, and pre-employment drug testing is required.
We also participate in E‑Verify to confirm employment eligibility in accordance with federal law.
Operates large-scale apartment communities and retail.
Village Green manages roughly 40,000 apartment homes across about 50 cities and oversees integrated mixed-use retail spaces such as restaurants, coffee shops, and markets. Its product is essentially comprehensive property management focused on resident experience and asset performance, delivering services like cleanliness, curb appeal, amenities, timely maintenance, and resident programs to create desirable living environments. For owners, the company aligns incentives through performance-based fees and treats owners as partners, aiming to meet each asset’s investment goals and steward resources carefully. Unlike firms that only manage properties, Village Green emphasizes long-term value through hands-on customer service, detailed asset stewardship, and a broad mixed-use ecosystem. Its goal is to provide high-quality living experiences for residents while delivering sustained, value-driven returns for client owners.
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