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Goodwill Industries International

Nonprofit providing education, skills training, employment

Cashier

Part-TimeDeadline 2/27/27
$15.15/hr
Entry
Phoenix, AZ, USA
In Person

About the job

Requirements
  • High school education or equivalent experience.
  • Excellent customer service skills.
  • Ability to communicate and understand verbal and written instructions in English.
  • Must be at least 16 years of age.
  • Ability to pass a background check and drug screen, where applicable for the position.
  • Ability to speak and read English proficiently.
Responsibilities
  • Perform point-of-sale responsibilities and process all forms of payment.
  • Ask each customer for cash donations at the point of sale.
  • Establish or identify prices of goods based on merchandise type, identifying markings, or assistance from an on-site leader.
  • Complete closing procedures as necessary.
  • Maintain regular and consistent in-person attendance.
  • Greet customers entering the store and thank customers leaving the establishment.
  • Maintain the sales floor by following floorwork and picture process map standards.
  • Stock merchandise in the appropriate assigned area.
  • Utilize phones and paging systems to make regularly scheduled announcements.
  • Maintain a clean and safe environment.
  • Model Goodwill core values: Trust, Collaboration, Engagement, Ownership, and Innovation.
  • Perform other related duties as assigned.
Desired Qualifications
  • Excellent math skills.

About the company

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Goodwill Industries International

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Goodwill Industries International is a nonprofit that helps people improve their lives through education, skills training, and work opportunities. It runs job-readiness and career-training programs for diverse learners and supports them with services like English classes, transportation, and childcare so they can succeed. Unlike for-profit training providers, Goodwill leverages a large network of local programs to remove barriers and strengthen communities through wraparound services and partnerships. Its goal is to expand access to education and jobs and empower people to build better futures through the power of work.

Company Size

10,001+

Company Stage

Grant

Total Funding

$4.5M

Headquarters

Rockville, Maryland

Founded

1902

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Simplify Jobs

Simplify's Take

What believers are saying

  • Goodwill Industries International reported $85.5 million total revenue in 2025 audited statements.
  • The organization plans 100 new stores in 2026 after record 2025 revenue.
  • Matthews Rewind opened September 4, 2026, expanding higher-margin specialty resale.

What critics are saying

  • Goodwill’s 2025 audited statements show federal awards fell to $19.6 million from $28.8 million.
  • Specialty retail bets like Rewind and hardware stores depend on local execution and inventory quality.
  • A sustained thrift downturn would crush donation volumes and undermine the resale-funded mission.

What makes Goodwill Industries International unique

  • Goodwill’s 150 local affiliates serve 83% of Americans through community-based retail and training.
  • Verizon’s September 23, 2026 AI initiative chose Goodwill for hands-on workforce delivery.
  • Goodwill’s 2024-2026 AI curriculum spans Google AI Essentials and career certificates.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Paid Holidays

Employee Assistance Program (EAP)

Health Savings Account/Flexible Spending Account

Life Insurance

Growth & Insights and Company News

Headcount

6 month growth

↑ 28%

1 year growth

↑ 28%

2 year growth

↑ 28%
Hartford Business
Oct 2nd, 2026
Goodwill buys Guilford industrial property for $10.8M.

Goodwill buys Guilford industrial property for $10.8M. October 2, 2026 Goodwill Industries of Southern New England, a North Haven-based nonprofit that operates thrift stores and provides job training and employment services, has purchased a 123,309-square-foot industrial facility in Guilford for $10.8 million, according to brokerage firm O,R&L Commercial. O,R&L said the property at 385 Long Hill Road will support Goodwill's regional operations but did not disclose specific plans for the facility. Goodwill did not immediately respond to a request for comment on the purchase. The nonprofit serves communities in Connecticut and Rhode Island through retail stores, donation centers, employment programs and other services, according to its website. Goodwill's newly acquired Guilford property sits on approximately 20.5 acres. The seller was Seidman Guilford Realty LLC, controlled by Sandor Seidman, state records show. The facility had been the longtime Guilford home of The Safety Zone, a supplier of personal protective equipment and safety products founded by Seidman. The company moved its corporate headquarters and distribution operations there from Essex in 2014. Genuine Parts Co. acquired The Safety Zone in 2016. Seidman retained ownership of the Guilford real estate and retired from the business a few years after the acquisition. In 2020, Genuine Parts sold Supply Source Enterprises, which included The Safety Zone and Impact Products, to an affiliate of private equity firm H.I.G. Capital. In July 2024, Cleveland, Ohio-based Hospeco Brands Group acquired The Safety Zone's assets through a bankruptcy court-approved sale of its parent company, Supply Source Enterprises. The bankruptcy occurred years after Seidman had sold and retired from the business. O,R&L's Will Braun, Sam Crampton and Nick Leone represented Seidman in the deal, while the firm's Toby Brimberg represented Goodwill.

Spot On North Carolina
Sep 26th, 2026
Fall safe disposal event in Concord on Oct. 24.

Fall safe disposal event in Concord on Oct. 24. Concord, Cabarrus County and Goodwill will host a free drive-thru Fall Safe Disposal Event on Oct. 24 for paper, e-waste, medications and lithium-ion batteries. |!| Cabarrus County... You May Like

MarketScreener
Sep 23rd, 2026
Verizon to invest $70 million in AI training effort.

Verizon to invest $70 million in AI training effort. Published on 09/23/2026 at 08:02 am EDT - Modified on 09/23/2026 at 10:26 am EDT WASHINGTON, Sept 23 (Reuters) - Verizon said on Wednesday it would invest $70 million in a nationwide effort to provide AI training to job seekers, small businesses and educators, as the US economy adapts to rapid technological change. The US telecom company is partnering with non-profit programs such as Goodwill Industries and aims to provide AI training to hundreds of thousands of people using training resources from companies including IBM, Google, Anthropic, Microsoft and OpenAI. "AI will change the face of the workforce," Verizon CEO Dan Schulman said in an interview. "We can't do it alone, by the way, but maybe we can inspire and be a bit of a role model." Schulman wants other large companies to join the effort and help fund programs that equip workers with skills for specific AI-related jobs. "It's in the self-interest of all business leaders to step up," Schulman said. "If every Fortune 100 (company) put $50 million or $70 million into this, we have a multibillion-dollar fund." Verizon last year committed $20 million to help departing employees gain AI skills after announcing plans to cut 13,000 jobs. The new initiative adds a further $50 million. "We are very focused on relevant skills for relevant jobs in a transitioning economy," said Goodwill Industries CEO Steven Preston in an interview. "The requirement for AI in job descriptions by employers has just gone up exponentially. So they're looking for people who can apply AI in specific skills." The Verizon platform will offer free training tailored to specific occupations. Many workers view AI training as a "black hole", Preston said, because they are unsure where to begin. Goodwill began providing digital skills training in 2017 as employers increasingly demanded technology skills across a wide range of jobs. "This is providing access to meaningful roles that many people wouldn't have been able to compete for before," Preston said. Verizon senior vice president Donna Epps said the company chose to partner with an organisation such as Goodwill because it already has a strong presence in local communities and can provide hands-on support. "It's a massive challenge to create a AI ready workforce in the U.S.," Epps said. (Reporting by David Shepardson. Editing by David Goodman and Mark Potter) By David Shepardson (C) Reuters - 2026

The Florida Times-Union
Sep 16th, 2026
Goodwill joins Junior Achievement plan for student career center.

Goodwill joins Junior Achievement plan for student career center. Jacksonville Florida Times-Union Sept. 16, 2026, 10:05 a.m. ET Goodwill Industries of North Florida is the latest partner for Junior Achievement's new Experiential Learning Center that will provide hands-on experiences in financial literacy, career readiness and entrepreneurship for 30,000 students annually.

Capital Digest
Sep 8th, 2026
Goodwill opens specialty record store in downtown Matthews, North Carolina.

Goodwill opens specialty record store in downtown Matthews, North Carolina. September 8, 2026 Goodwill Industries is betting that vinyl records, cassette tapes, and vintage audio gear still have a market, and it's putting a brand-new specialty store called "Rewind" at the center of that wager in a small-town North Carolina downtown. The store opens September 4 at 10 a.m. at 100 W. Matthews St. in Matthews, a town of roughly 30,000 about ten miles southeast of Charlotte. The location previously served as a Goodwill donation drop-off site. Now it will stock second-hand and vintage vinyl records, CDs, DVDs, cassette tapes, music-themed apparel and collectibles, vintage audio equipment, game systems, boom boxes, turntables, and record players. A listening room will let customers test media before buying. The first 50 people in line get a limited-edition Rewind tote bag. A prize wheel will also be on hand for the grand opening, though Goodwill has not disclosed what prizes are available. On opening day, the store will keep extended hours until 8 p.m. Goodwill pitches "the thrill of the hunt" for physical media. A Goodwill spokesperson framed the store as part of a broader push into specialty retail, telling The Sun: "As Goodwill continues to expand its lineup of specialty stores, we're excited to invest even further in the Matthews community and create a destination where the timeless appeal of physical media lives on." The spokesperson also leaned into the treasure-hunt angle that thrift shoppers know well: "Whether you're searching for a nostalgic favorite, building your collection, or discovering something completely unexpected, Rewind offers the thrill of the hunt and the chance to uncover hidden treasures." Rewind is the latest example of Goodwill affiliates across the country moving beyond the traditional thrift-store model. The nonprofit has recently launched a first-ever hardware store concept in South Carolina, signaling that the organization sees room to compete in niche retail categories where second-hand goods carry real value. The Matthews location will continue accepting donations of all items except furniture, keeping its original community function alongside the new retail concept. Physical media keeps finding buyers even as streaming dominates. Vinyl records have staged a well-documented comeback over the past decade, and thrift stores sit at the center of that market for collectors hunting bargains. Goodwill's move to dedicate an entire storefront to records, tapes, and vintage gear suggests the organization sees enough demand, and enough donated inventory, to justify a standalone shop rather than a bin in the corner of a regular store. That strategy fits a pattern. Goodwill affiliates have been experimenting with specialty formats and aggressive promotions to drive foot traffic. Some locations have dropped clothing prices to two dollars for single-day promotions, while others have invested heavily in modernizing their retail operations. One affiliate in Texas, for instance, has been revamping stores and expanding AI-driven pricing as part of a broader makeover. And in Cleveland, Goodwill has confirmed plans for a grocery store inside a $40 million opportunity center, a project that stretches the nonprofit's retail ambitions well past donated sweaters and paperback novels. Rewind is a smaller bet than a grocery store or a multimillion-dollar community center. But the logic is the same: find a category where donated goods have real resale value, put them in a dedicated space, and give shoppers a reason to walk through the door. Community reaction suggests pent-up demand. Local response, at least among the comments Goodwill has highlighted, ran enthusiastic. One person said they planned to skip work for the opening: "Man I wish the Grand Opening was Saturday, instead of Friday. I have to work on Friday, but I plan on being there anyway." Another simply called it "epic." Goodwill has not said whether Rewind is a one-off experiment or the start of a multi-location rollout. The nonprofit also hasn't disclosed the store's square footage or its regular operating hours beyond the extended opening-day schedule. Those details will matter if the concept is going to scale. For now, the pitch is straightforward: show up early on September 4, dig through the crates, and maybe walk out with a first pressing you didn't know existed. In a retail landscape dominated by algorithms and subscription fees, there's something refreshingly simple about a store that just puts used records on a shelf and lets you flip through them.