Facilities Manager

Our Story

Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and consulting services. We’ve designed our corporate structure to best serve our clients by enhancing collaboration across our organization.

At Avison Young, we are committed to providing a comprehensive suite of commercial real estate services to our clients while fostering a supportive and inclusive workplace culture for our employees. Our collaborative approach and emphasis on personal and professional growth create an environment where individuals can thrive. Real estate can have a significant positive impact on people’s lives – and we’re in the business of making spaces and places work better for people. Our purpose is to create real economic, social and environmental value as a global real estate advisor, powered by people.

If you're looking for career opportunities where you can excel and contribute to a strong company culture, we want to hear from you. Join our highly motivated team and take pride in your work as we create a better future together.

Overview

Responsible for managing a regional office portfolio in an efficient and value enhancing manner that is consistent with the overall strategic plan for the portfolio. Accountable for all business, financial, and management aspects of the assigned portfolio including preparing, implementing and adhering to the approved strategic plan, a budget for each property, developing and maintaining strong working relationships with client, occupants, and supervising day-to-day activities of the engineering, maintenance and other building staff as well as contracted services. The Facility Manager will be directly responsible for supervising a variety of building, administration, engineering, operations, or maintenance staff positions.

The base salary is aligned with market data and is estimated between $70,000 to $80,000 with the ability to achieve additional compensation through bonus.  This salary range reflects base compensation for the position across all US locations. Within this range, individual pay is determined by work location and other factors including relevant education/training, experience, and internal equity.

Responsibilities

• Develops and implements the approved strategic plan for the portfolio.  Primary responsibility for the day-to-day operation and ensure that all site operations comply with established policies and procedures, the management agreement, and are consistent with the client's overall objectives.
• Prepares annual budget, monthly financial variance reports, operations analysis, and executive summary reports for the client.
• Conducts formal site inspections in compliance with established standard operating policies and procedures.
• Monitors the terms of all lease agreements, and quickly resolves Landlord and client facility related concerns.     
• Bears primary responsibility for the creation and maintenance of all site-specific documentation including but not limited to property information book, site operating manual and emergency operations manual.
• Ensures adherence to the approved budget with primary responsibility for variance reporting; forecast cash flow of property.
• Ensures regulatory compliance and effective management of risk and liability for both Avison Young and client.
• Coordinates with client to report facility space planning and occupancy reporting.
• Establishes and maintains open, positive relationships at all times with client, occupants and vendors while ensuring that all services and needs are met and in compliance with leases and management agreements.
• Conducts periodic visits, inspections, and site surveys, as needed to develop, and implements effective programs for the client.
• Keeps current of all developments in the local commercial real estate market.
• Oversees completion of client’s capital improvements consistent with local codes and in compliance with leases, and work letter agreements to ensure timely completion.
• Trains, and supervises (directly and indirectly) a qualified team of building, administrative, maintenance, and engineering staff for the property to promote efficient and cost-effective operation.
• Participates with procurement team in the negotiation of service contracts with outside vendors to achieve the highest levels of performance at the lowest cost in compliance with Avison Young's values, standards and guidelines for business conduct.
• Supports and provides leadership in a commitment to achieve AY and client expectations for service and business objectives. Consistently upholds and applies the company’s policies regarding appropriate professional behavior to ensure that the values of the firm are exhibited by the actions of the staff.
• Performs other related duties as requested by superiors.

Qualifications

Education and Work Experience:

• Minimum of a four-year college degree with CPM/RPA designation desired.
• A minimum of 5 years working in real estate with facility or property management; 7 to 10 years of experience preferred.
• Minimum of 5 years of experience directly supervising and managing a staff including experience in planning and assigning work, performance assessments, training, hiring, discipline, and development.

Knowledge and Skills:

• Must have knowledge and experience with financial accounting in commercial real estate, financial reporting, budgeting and lease abstracting.
• Strong literacy in MS Word, Excel and Yardi.
• Highly organized and skilled with time management.
• Strong customer service/client relation skill required.
• Excellent technical facility skills (HVAC, mechanical, electrical and plumbing etc.)
• Excellent communications skills (written reports/analysis and oral presentation).

Our Equal Opportunity Commitment

Our Equal Opportunity Commitment

Avison Young is proud to be an equal opportunity employer, committed to promoting diversity and inclusivity within our workforce. Our non-discrimination policy ensures that all individuals are treated equally, regardless of race, gender, religion, sexual orientation, or disability. We believe in fostering a positive and inclusive work environment that values accessibility and fair recruitment practices for all employees. We hope you will join us in committing to create a workplace that is fair, equitable, and welcoming to all.

Benefits offered to full time W2 employees:

• Traditional and Roth 401k with generous employer match and immediate vesting
• 12 weeks of Paid Parental Leave after one year of tenure
• Medical, Dental, Vision Insurance
• Company paid Life and AD&D Insurance
• Company paid Short & Long-Term Disability
• Voluntary Critical Illness and Accident Coverage
• Healthcare, Dependent Care, Commuter & Transit Pre-Tax Benefits
• Wellness program
• Employee Assistance Program (EAP)

Work-Life Balance:

• Competitive paid vacation days
• 2 personal/wellness days
• Paid holidays plus 2 floating holidays
• Annual volunteer day for Day of Giving