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Everbridge

Critical event management software platform

Senior Product Manager

Product ManagementPosted on Nov 9
Full-timeRemote in CanadaRemote

About the Job

Requirements

  • A BA or BS degree is required; a computer-science-related degree is preferred, but unrelated degrees are acceptable.
  • At least 3 years of experience as a Product Manager is required; experience in a software-as-a-service environment is preferred.
  • Strong communication skills and the ability to interact with users to identify needed features are required.
  • A strong willingness to interact frequently with customers is required.
  • Ability to use Postman or write JavaScript to verify the behavior of a new API call is required.
  • Experience working in an environment familiar with Site Reliability Engineering or DevOps is required.
  • Working knowledge of information technology processes and systems, especially IT service management and IT operations management, is required.

Responsibilities

  • Work with software architects and the user experience team to define new features.
  • Interact with customers, sales, consulting, support, and other stakeholders to identify the highest-value product investments.
  • Collaborate with engineering to maintain development backlogs and support sprint planning, shoulder surfing, and reviews.
  • Support product rollouts by delivering or overseeing webinars, training, documentation, and other release materials.
  • Participate in product marketing activities to promote product creations.

Desired Qualifications

  • Experience delivering Android and iOS applications.
  • Scrum certification.
  • Pragmatic Marketing training.
  • Experience designing and using low-code integration platforms.
  • Interest in emerging trends in artificial intelligence and incident management.

About the Company

Everbridge

Critical event management software platform

Everbridge provides a suite of critical event management (CEM) software and services for enterprises and government organizations to anticipate, mitigate, respond to, and recover from major disruptions. The platform combines real-time risk data with intelligent automation to monitor threats, alert the right people, and run automated playbooks that coordinate actions. It differentiates itself with an end-to-end CEM offering that supports broad notifications across industries and emphasizes organizational resilience, backed by scalable, subscription-based licenses. Its goal is to keep people safe and maintain operational continuity during crises by enabling proactive preparation, rapid response, and effective recovery.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Boston, MA
Founded
2002

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