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IHG

Global hotel company

Business Development Manager - Corporate & MICE

Account ManagementConfirmed live in the last 24 hours
Full-timeUnited Arab EmiratesNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree or diploma in Hospitality, Business, Marketing, or a related field.
  • At least 3 years of experience in hotel sales or business development, preferably within a luxury hotel or resort.
  • Experience handling Corporate, MICE, and Group accounts.
  • Good knowledge of the UAE corporate and MICE market.
  • Proven experience developing new business and achieving sales targets.
  • Strong communication, negotiation, presentation, and relationship-building skills.
  • Good understanding of hotel sales, revenue, pricing, and contracting.
  • Strong organizational, analytical, and problem-solving skills.
  • Good command of spoken and written English; additional languages are a plus.
  • Proficiency in Microsoft Office and hotel sales or customer relationship management systems.
  • Ability to work effectively in a fast-paced environment.

Responsibilities

  • Develop and execute Corporate, MICE, and Group sales strategies aligned with the hotel’s commercial objectives and revenue targets.
  • Manage and grow a portfolio of Corporate, MICE, and Group accounts, building relationships and increasing account production and share of business.
  • Identify and pursue new business opportunities through market intelligence, networking, industry events, Government relationships, associations, agencies, destination management companies, professional conference organizers, and other business partners.
  • Develop and maintain an active sales pipeline, ensuring consistent prospecting, follow-up, conversion, and account development.
  • Manage MICE and Group opportunities from initial inquiry through proposal, negotiation, contracting, confirmation, and operational handover.
  • Prepare and negotiate competitive rates, proposals, contracts, requests for proposals, tenders, and commercial terms in line with the hotel’s revenue strategy.
  • Conduct sales calls, client meetings, presentations, site inspections, account reviews, and post-event follow-ups to drive business and strengthen long-term partnerships.
  • Work with Revenue Management, Reservations, Events, Banquets, Rooms, Food and Beverage, Operations, and Finance to communicate client requirements accurately and ensure seamless delivery of confirmed business.
  • Monitor account and segment performance, including room nights, revenue, conversion, market trends, competitive activity, and key performance indicators, and take appropriate action to achieve targets.
  • Provide market and customer insights to support commercial planning, forecasting, pricing, revenue initiatives, and opportunities to increase market share and overall hotel performance.

Desired Qualifications

  • Experience in hotel sales or business development within a luxury hotel or resort.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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