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Sedgwick Claims Management Services

Claims management and risk solutions provider

Director of Product Management - Enterprise Data Platform

Technical Product ManagementConfirmed live in the last 24 hours
Full-timeRemote in USA$107.7k - $150.7k /yrRemote

About the Job

Requirements

  • A bachelor's degree in Computer Science, Information Systems, Data Engineering, or a related technical field is required.
  • Ten or more years of experience in product management, data platform, data engineering, or data architecture roles, including at least five years in technical product management for data platforms.
  • Hands-on experience with Snowflake, either as a technical practitioner or product owner of a Snowflake-based platform.
  • Strong experience with modern data architecture concepts, including data warehousing, data mesh, dimensional modeling, layered (medallion) architecture, semantic modeling, and ELT pipelines.
  • Demonstrated success shaping data platform capabilities, influencing engineering direction, and partnering across business and technology teams.
  • Experience leading intake and prioritization processes for shared enterprise platforms serving multiple business units.
  • Strong knowledge of enterprise data platform architecture, storage concepts, governance, performance optimization, and cost management.
  • Expertise in data modeling, semantic modeling, metadata management, lineage, and data catalog concepts.
  • Strong SQL proficiency with the ability to independently validate data solutions and review technical designs.
  • Familiarity with Snowflake governance and administration concepts, including role-based access control, secure data sharing, access controls, and consumption management.
  • Strong prioritization, stakeholder management, communication, and executive influencing skills.
  • Understanding of how data quality, governance, and semantic context impact analytics and AI outcomes.
  • Ability to lead through influence in highly matrixed environments while balancing business priorities, technical constraints, and long-term platform health.
  • Strong knowledge of Agile methodologies and Product Operating Model practices.

Responsibilities

  • Define the capabilities required of the enterprise data foundation, including governed data sharing, access controls, entity resolution, semantic models, shared definitions, and data quality standards.
  • Partner with Data Architecture and Data Engineering to design scalable, secure, and well-governed platform capabilities aligned with enterprise standards.
  • Champion modern data architecture practices, including data mesh and layered (medallion) architectures, to drive consistency and reusability across the enterprise.
  • Establish standards for semantic context, metadata, governance, and data design so data is consistently understood by business users, analytics tools, and AI applications.
  • Define and own the vision and multi-year roadmap for the enterprise data foundation, beginning with the Snowflake platform and evolving as business needs grow.
  • Partner with Data Architecture leadership, business stakeholders, and internal data consumers to align platform investments with enterprise priorities.
  • Collaborate with product leaders supporting OmniAnalyst, OmniInsights, and other data products to ensure platform capabilities meet downstream product needs.
  • Establish and monitor platform success measures, including data quality, availability, performance, adoption, operational efficiency, and cost optimization.
  • Apply Product Operating Model principles to platform intake, prioritization, backlog management, and outcome measurement.
  • Own the intake and prioritization process for enterprise data platform initiatives, maintaining a transparent framework for evaluating business requests.
  • Balance business value, urgency, risk, dependencies, effort, and cost when prioritizing platform investments and managing tradeoffs.
  • Maintain a strategic backlog and facilitate stakeholder alignment through recurring prioritization forums and governance discussions.
  • Identify demand trends and opportunities for reusable platform capabilities that improve efficiency and scalability.
  • Partner with Data Engineering, Data Architecture, Governance, and platform administration teams to deliver roadmap commitments and platform enhancements.
  • Translate business requirements into technical product requirements, user stories, and acceptance criteria for data models, pipelines, access patterns, and platform services.
  • Use SQL and technical fluency to validate delivered solutions and ensure business requirements are met.
  • Partner with Governance and FinOps teams to manage platform consumption, forecast costs, and promote cost-effective platform growth.
  • Ensure the platform supports analytics, data science, and AI workloads through strong data quality, lineage, governance, semantic context, and performance management.
  • Establish performance metrics, reporting, and documentation standards that support platform adoption, reliability, and continuous improvement.
  • Build alignment across business, operations, technology, governance, security, privacy, and compliance stakeholders.
  • Ensure appropriate platform controls are implemented and maintained, including role-based access, masking policies, data classification, retention, lineage, and auditability.
  • Communicate platform strategy, releases, priorities, and performance through executive reporting, documentation, and stakeholder engagement.
  • Act as a trusted advisor on data platform capabilities, governance requirements, and strategic opportunities.
  • Maintain awareness of emerging Snowflake capabilities and modern data architecture trends to inform platform strategy.

Desired Qualifications

  • An advanced degree.
  • Snowflake certification, such as SnowPro Core or SnowPro Advanced Architect.
  • Experience supporting analytics, data science, and AI-enabled use cases.
  • Experience with semantic layers, knowledge graphs, metadata management, entity resolution, master data management, or governed data-sharing solutions.
  • Experience working in regulated industries.

About the Company

Sedgwick Claims Management Services

Claims management and risk solutions provider

Sedgwick manages claims and risk for insurers, corporations, and public entities. Its services cover the full claims lifecycle, including clinical case management, networks, and cost-containment programs, plus specialized work like home inspections and property appraisals. The company operates by charging fees for these managed services that coordinate medical care, assess losses, and support timely resolution. Sedgwick differentiates itself through its integrated, end-to-end approach to claims management and its strong emphasis on caring for people, DEI, and client outcomes. Its goal is to help clients resolve claims efficiently, restore property and brands, and reduce costs through targeted resources deployed at the right time to improve outcomes.

Company size
10,001+
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$1.5B
Headquarters
Memphis, TN
Founded
1969

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