Operations Support Associate - Behavior Health

Company :

Allegheny Health Network

Job Description : 

GENERAL OVERVIEW:

Facilitates and supports daily business operations for various departments. Assists managers with Kronos scheduling, payroll, daily reports and daily timekeeping, building and balancing schedules. Performs payroll maintenance, clerical functions (Microsoft Office), data entry, attendance tracking, and provides budget information. Works closely with managers and directors for all other day to day tasks. Assist in maintaining competency books & education tracking.

ESSENTIAL RESPONSIBILITIES:

• Kronos Administration: Manages Kronos system, including scheduling, timecard review, reporting, troubleshooting, training, and resolving issues. Collaborates with managers to balance schedules. (30%)

• Kronos Time Keeping: Reviews timecards, codes hours, runs payroll analysis, makes adjustments, and resolves discrepancies. Coordinates with other staff to reconcile timecards (30%)

• Other Duties: Perform other administrative and clerical tasks including but not limited to data entry, report generation, and assisting with various departmental needs. (30%)

• Attendance Tracking: Assist with absenteeism tracking and report generation. (10%)

QUALIFICATIONS:

Minimum

• High School/GED

• 1 year hospital or clerical experience

Preferred

• Associate’s degree- Medical Administration

• Bachelor’s degree- Medical Administration

• 1 year experience Kronos

• 1 year experience payroll

• 1 year experience scheduling

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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