• South Florida Business Journal, Business of the Year 2022
• BIG Awards for Business, Company of the Year 2021
• Best in Biz Award (Silver), Fastest-Growing Company of the Year 2021
• South Florida Business Journal, Best Places to Work 2021
• Inc. Magazine Best Workplaces of 2020

ModMed is hiring a VP, Talent Management, Development & Inclusion to help enable our talent and our company to reach their maximum potential!  This is an exciting opportunity to work with a hyper-growth SaaS company that is truly Modernizing Medicine!

Who we are:

We Are ModMed (WAMM)! We’re a team of bright, passionate and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform.  Our vision is a world where the software we build increases medical practice success and improves patient outcomes.  Founded in 2010 byDaniel Cane and Dr. Michael Sherling, we have grown to over 1600 team members serving eleven specialties and we are just getting started!  ModMed is based in Boca Raton, FL with office locations in Santiago, Chile; Berlin, Germany,  and a robust remote workforce with team members located across the US.

By staying true to our values (creating customer delight, saving time, innovating boldly then making things happen, aligning our passion with purpose, thinking big, having fun, and doing good), this team has created a culture of excellence and is routinely named one of the best places to work by local, state, and national publications. 

The Role:

ModMed is looking for a global Talent Management, Development, and Inclusion leader to build and lead a world-class team that will produce engaging, scalable, and impactful programs, tools, and resources to accelerate business performance and solidify the embodiment of ModMed’s culture.  The role will provide strategic and operational leadership for developing, executing, and managing learning and development, organizational effectiveness, talent management, and diversity and inclusion strategies to drive results and meet the business needs of a growing, global organization.  The VP, Talent Management, Development and Inclusion will report directly to the CPO and serve as a member of the People Leadership Team and the enterprise Senior Leadership Team. 

Areas of focus include leadership development, professional development, engagement, diversity, and inclusion strategies, performance management, talent reviews, succession planning, competency models, mentoring, and leadership coaching. 

The leader will play a key role in defining and advancing leadership capabilities, fostering inclusivity and empowering employees and teams with the knowledge and tools to be successful.  The role partners with internal stakeholders and subject matter experts to identify organizational needs and develop and implement innovative solutions.  The leader understands how to get things done through influence by leveraging strong interpersonal and collaboration skills and can navigate between high-level strategy and roll-up-sleeves execution. 

ModMed is a team on a mission. Our work environment reflects our priorities, and we strive to learn, grow, connect and create every day.  To be effective in this role, the VP, Talent Management, Development & Inclusion will have the following key cultural characteristics aligning with ModMed’s core values.  

• Create customer delight:  Build enduring and trusting relationships, set expectations and beat them, and provide a delightful experience.
• Align passion with purpose: We love what we do, we believe in what we do, and we find purpose in what we do here at ModMed.
• Save time:  To help our customers save time and increase productivity in their work.
• Innovate boldly, then make things happen: Support innovative thought leadership and execution.  Deliver the best outcome and be reliable as well as consistent.  
• Think big. Have fun. Do good: This one speaks for itself. 

Most importantly, the ideal candidate will be a team builder, team player, and strong leader.  The leader will have personal drive, passion, and enthusiasm to both understand and successfully navigate a high-energy, transforming, technology company.  

What You’ll Do:

Talent Management

• Leads the evaluation and management of the performance management process including goal setting, performance coaching, calibration, and reviews.
• Develops and implements talent management practices including talent calibration and assessment tools and succession plans to identify future leaders in the organization and create effective development strategies to support the organization today and in the future.
• Aligns leadership behaviors with culture through the development and implementation of core leadership competencies.  

Talent Development

• Designs, develops, implements, and manages leadership development programs, solutions, and strategies to help improve leadership skills, build diverse talent pipelines and retain high-potential talent through investments in strategic solutions, including coaching formal/informal education, and individual development plan design. 
• Ensures leadership and learning programs are progressive, relevant, and consistently deliver on expectations, identifying and monitoring key metrics to measure effectiveness and impact. 
• Designs, develops, deploys, and measures meaningful programs that facilitate professional development and continuous learning of employees.  
• Conducts needs analyses and works with leaders to determine emerging business trends, skill needs, and corresponding training and development strategies.
• Creates the vision for delivering innovative, high-quality learning solutions that instill a culture of learning across ModMed.
• Develops and manages intern and rotational development programs. 
• Builds strong cross-functional relationships and partners closely with business leaders, People Business Partners, and colleagues to understand and analyze performance gaps, identify development needs and recommend appropriate learning and development solutions to strengthen talent at all levels.
• Oversees budget and vendor management, including but not limited to forecasting and monitoring expenses, developing business cases/ investment requests for future needs, and selection of external partners.
• Works with vendors and in-house team to design and deliver compelling and relevant learning experiences.
• Oversees marketing, change management, and communication plans of programs to ensure organizational awareness, stakeholder buy-in, and high engagement of learning initiatives.
• Ensures learning and development programs, processes, and initiatives embed inclusive practices. Collaborates with employee resource groups to create unified experiences that support the growth and unique needs of all employees.

Organizational Effectiveness:

• Drives a high-touch, proactive, and consultative approach to define organizational needs and designs appropriate strategies and solutions in support of our business strategy.
• Advises colleagues and leaders on innovative OE-related strategies, programs, and trends, and acts as an effective, trusted, and credible advisor on people, culture, engagement, DEIB, org effectiveness, leadership development, and external workforce trends. 
• Deliver strategies for optimizing people, processes, systems, and culture to accelerate business performance and support critical evolution that builds and sustains a more diverse and inclusive culture
• Supports the development of organizational change management skills and practices. 

Diversity, Equity, Inclusion, & Belonging

• Collaborates with leadership to shape, operationalize, and manage ModMed’s DEIB strategy and strategic roadmap and embed diversity and inclusion principles in workplace practices, processes, and policies.
• Oversees and supports Employee Resource Groups to aid in driving DEIB initiatives.  

What You Bring:

Experience & Education:

• A minimum of 10+ years in a progressive people organization (or similar) having served at least five years in a Talent Management leadership role or similar function, supporting an organization of comparable size and complexity  
• Extensive hands-on experience with all aspects of talent management, org effectiveness, learning and development, and diversity and inclusion strategies, tools, and practices
• Proven track record of establishing a vision for a talent development org and building a high-quality portfolio of multiple large-scale training programs
• Experience with the design, development, and implementation of learning and development strategy and program implementation
• Extensive, multi-faceted experience in designing and executing people strategies and action plans 
• A background working with fast-paced, high-growth technology companies 
• Bachelor’s degree in business or related field
• If remote-based, the ability to travel twice a month into our Boca Raton, FL headquarters

Skills & Competencies:

• Problem-solving skills that enable efficient identification of issues, structuring, and execution of analysis, development, and actionable recommendations
• Proven presentation and communication skills and the ability to build strategic business cases 
• Demonstrated ability to design, lead and execute complex projects
• Ability to synthesize information, develop sound recommendations, and present data to aid in effective decision-making.  
• Demonstrated ability to lead large-scale programs from concept to execution
• Exceptional people leader, with demonstrated success managing and building high-performing teams
• Strong ability to inspire, coach, and consult leaders through change and transformation
• Adept at considering business strategy, developing or evaluating alternative solutions, and outlining potential risks and benefits

Attributes:

• Self-motivated and proactive with a reputation for critical thinking and seeing around corners
• Strong customer orientation with outstanding consultative and solutioning skills
• High social and emotional intelligence with experience establishing relationships as a trusted advisor
• Team-oriented with the ability to foster a collaborative and creative environment and an inclusive and diverse workplace
• Highly adaptable to change; able to easily navigate between high-level strategy and roll-up-sleeves execution