Account Manager - Ex-construction

About Aphex
At Aphex (https://www.aphex.co/), we believe the best way to improve construction delivery is to give people the tools and time to do their jobs. That's why we're on a mission to transform how engineers and site managers plan, communicate, and track their work every day.
Our customers are the industry's giants — building the tunnels, roads, bridges, and power stations that define our cities. Our users are the engineers and project managers who make these projects happen. Since launching in the UK in 2019, we've become the dominant platform for infrastructure and major construction projects across the UK, Australia, and New Zealand, with most of these countries' major infrastructure projects now running on Aphex.
We're now expanding into Europe and Asia. We've found strong product-market fit, proven we can scale internationally, and are building the team to do it again. Construction contributes around 10% of global GDP, yet has barely moved the needle on productivity in decades. We're changing that and the market is responding.

The Role
You've spent years on construction sites. You know what it's like when the Monday planning meeting falls apart, when the subcontractor programme is three weeks out of date, and when nobody can tell you what's actually happening next week. You've lived that frustration. We need someone who's been on the other side of the hoarding to help our biggest accounts get the most out of Aphex and grow with us as we scale internationally.
At Aphex, we believe deeply that we are in the business of successful construction project delivery. As an Account Manager, you'll embody this principle, focusing first on helping projects succeed, which naturally leads to enterprise growth and expansion opportunities.
You'll join a high-performing UK go to market team of sales and customer success professionals, stepping into a pivotal Account Manager role. We've crafted and refined our playbooks to ensure you can transition smoothly, with the support and structure needed to excel. It's perfect for someone with a deep understanding of construction, eager to leverage their experience in a fast moving and rewarding environment.
For someone ambitious and ready to make an impact, it's the perfect moment. You'll have the opportunity to influence major infrastructure delivery across the UK, working with the country's leading contractors. While initially focused on UK accounts, there's clear potential to expand your scope to our growing European customer base as we continue to scale.

What You'll Actually Do
Your core job is to make projects succeed on Aphex. When projects succeed, the account grows, new divisions, new seats, new products. You own that cycle for your accounts.

• Drive adoption on live projects — not from a distance, but by understanding how each team plans and helping them do it better with Aphex

• Build relationships with senior stakeholders — Heads of Planning, Operations Directors, Digital Leads — the people who decide whether Aphex becomes the standard

• Spot and create expansion opportunities — new divisions, new project types, new products like Aphex Diary

• Work with and lead customer success managers to deliver great onboarding and activation for customers

• Help customers build consistent operating processes across their projects so Aphex becomes how they work, not another tool to manage

• Hit your numbers — quarterly and annual expansion targets, and you'll be expected to deliver
  
  Who This Is For

• You've been on site for 5+ years — as a Sub-Agent, Agent, or Project Manager. You know how construction projects actually run, not how textbooks say they should.

• You're ready for a change — not because you've failed in construction, but because you want to use everything you've learned differently. You want to work with technology, not against it.

• You can hold a room. You're comfortable presenting to a Site Manager, a Head of Planning, or an Operations Director — because you've worked alongside people like them your whole career.

• You take ownership. When something's yours, it's yours. You don't wait to be told what to do next.

What We Offer

• A real career change — you're not leaving construction, you're upgrading your role in it. The projects are still getting built. You're helping them get built better.

• Higher earning potential — base plus variable, structured so strong performance pays meaningfully more than traditional construction roles.

• A team that gets it — Be part of and contribute to a truly high-performing team

• Remote-first flexibility — you'll travel to sites and client offices, but you're not living in a site cabin Monday to Friday. Expectation of 2 days a week in the central London office.

• The right tools — MacBook Pro, proper setup, modern tech stack

• Genuine development — constant training, coaching, and learning to get better every day