IT Business Analyst

Senior Business Analyst – Commercial Banking, Core Banking & Lending Technology

The Senior Business Analyst will serve as a strategic liaison across Commercial and Private Banking, Operations, Technology, Compliance, Risk, Data Governance, implementation partners, and other crossfunctional teams. This role requires a high-caliber professional with strong commercial banking, core banking, and lending experience; advanced data analysis skills using SQL and Python; hands-on familiarity with relevant technology platforms; and the ability to translate complex business needs into clear functional, non-functional, technical, data, reporting, control, and integration requirements. The analyst will support end-to-end solution delivery, leverage data-driven insights to identify business and operational improvement opportunities, recommend practical solutions, develop business use cases, perform production incident root-cause analysis, and provide subject matter expertise while ensuring solutions align with bank objectives, regulatory expectations, auditability, and industry-standard delivery practices.

Primary Responsibilities:

• Partner with Commercial Banking, Front Office, Operations, Credit, Loan Operations, Treasury, Compliance, Risk, Data Governance, CISO, IT, and vendor teams to elicit, analyze, and document business, functional, non-functional, technical, data, reporting, control, and integration requirements.

• Lead discovery sessions, workshops, walkthroughs, and decision meetings with senior stakeholders, ensuring clear outcomes, documented decisions, issue escalation, and timely follow-through.

• Define current- and target-state processes, system flows, interface specifications, source-totarget mappings, data lineage, transformation rules, data conversion/reconciliation requirements, ETL requirements, exception handling, and operational controls in accordance with SDLC and governance standards.

• Analyze impacts across core banking platforms, commercial loan origination and servicing systems, collateral, pricing, payments, GL/accounting, treasury/cash management, regulatory reporting, data warehouse, and upstream/downstream interfaces.

• Identify opportunities through data analysis to simplify, standardize, automate, and optimize commercial banking and loan operations processes; develop business and operational use cases; and recommend solutions that improve data quality, operational efficiency, client experience, audit readiness, and risk management.

• Perform data analysis using SQL, Python, Excel, and reporting tools to identify trends, generate actionable insights, support data-driven decision making, validate business rules, reconcile data, investigate defects, and support conversion/migration activities.

• Develop clear, well-written business requirements, functional specifications, non-functional requirements, interface requirements, user stories, acceptance criteria, report specifications, test scenarios, traceability matrices, operating procedures, executive-ready summaries, and  implementation-support documentation.

• Support production incidents through hands-on root-cause analysis across business processes, data flows, interfaces, batch jobs, APIs, reports, and dependencies; document impacts, remediation options, and preventive controls.

• Provide subject matter expertise on commercial banking, lending, core banking processes, system behavior, data dependencies, controls, and integration touchpoints to guide solution design, SIT/UAT, defect triage, implementation decisions, go-live readiness, and postimplementation support.

Qualifications

• 10+ years of Business Analyst experience within banking or financial services, with significant hands-on experience in commercial banking, lending, core banking modernization, system implementation, production support, or integration initiatives; core banking replacement experience is a strong plus.

• Strong understanding of commercial banking products and processes, including commercial loans, lines of credit, term loans, renewals, modifications, collateral, pricing, servicing, payments, account maintenance, treasury/cash management touchpoints, and operational workflows.

• Proven ability to produce clear, actionable functional specifications, technical requirements, interface specifications, data mappings, report requirements, process flows, and operational procedures for business, technology, QA, vendor, and control teams.

• Experience with core banking systems, commercial loan origination and/or servicing platforms, payment processing, GL/accounting feeds, data warehouse integrations, regulatory reporting, and upstream/downstream banking interfaces; core banking replacement, modernization, or migration experience is a strong plus.

• Hands-on proficiency with SQL and Python for data extraction, profiling, cleansing, transformation, reconciliation, validation, root-cause analysis, migration/conversion support, and automation of repeatable analysis tasks.

• Demonstrated experience with integration analysis across APIs, batch files, middleware, ETL processes, data feeds, vendor platforms, downstream reporting environments, and exception/error-handling scenarios.

• Hands-on familiarity with application, integration, data, reporting, and operational technology stacks, with the ability to analyze issues independently, ask precise technical questions, and contribute effectively without handholding.

• Strong critical-thinking, problem-solving, and analytical skills, with demonstrated ability to leverage data to drive business decisions, identify operational improvement opportunities, develop compelling business cases, recommend practical solutions, influence outcomes, and operate as a senior individual contributor.

• Excellent written and verbal communication, facilitation, stakeholder-management, and documentation skills, with the ability to produce concise, accurate, executive-ready materials.

• Strong knowledge of SDLC, Agile and/or hybrid delivery, requirements traceability, change control, SIT/UAT, defect management, production readiness, go-live/hyper care support, and post-implementation validation.

Compensation

The expected annual salary for this position is between $160,000 and $190,000 at the start of employment. A salary offer is determined on an individualized basis, taking into consideration factors such as an individual’s skills and experience. In addition to base salary, our total rewards package also includes eligibility for an annual bonus, medical, pharmacy, dental, and vision plans, life and disability insurance, employee wellness program, retirement and savings plans with employer contributions, generous holiday and paid time off schedules, parental leave, and tuition reimbursement.

Additional Information

The Bank Will Make Reasonable Accommodations To The Following Employees To Allow Them To Perform The Essential Functions Of Their Position, Except Where Doing So Would Result In Undue Hardship To The Bank

• Those with a known mental or physical disability.
• Pregnant individuals and/or individuals with pregnancy or childbirth-related medical conditions.
• Victims of domestic violence, sex offenses or stalking.
• Employees with religious observance and practice obligations.
  
  

Any employee who believes he or she needs an accommodation for any of the above reasons should contact their supervisor or a member of Human Resources to request such an accommodation. In each case, the Bank will engage in a good faith written or oral dialogue concerning the individual’s accommodation needs; potential accommodations that may address the individual’s accommodation needs, including alternatives to a requested accommodation; and the difficulties that such potential accommodations may pose for the employer.

The Bank retains the ultimate discretion to choose the appropriate reasonable accommodation. Upon reaching a final determination at the conclusion of the cooperative dialogue, the Bank will provide the requesting individual with a written final determination identifying any accommodation granted or denied. In addition, the Bank will maintain any information regarding the employee’s request and status in the strictest confidence, except as requested by the employee, as required on a need-to-know basis or as otherwise required by law.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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We are operating on a Hybrid schedule.

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