To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Finance

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Expense team is a part of Finance Operations within the Finance organization. We are a global team that owns the company’s corporate credit card program and expense reporting function. Our employees are our customers, and we provide them with best in class support while ensuring we meet compliance and regulatory requirements.
We are looking for a resourceful and goal-oriented individual that will succeed in a fast-paced, constantly evolving environment and will thrive in managing and improving processes that will allow the company to scale with growth.
The Travel & Expense Analyst will supervise the expense function for the AMER region and will be a subject matter expert on our expense policies and processes. This person will be the main point of contact for employee inquiries, our outsourced service team, key business partners, and projects and initiatives for the AMER region. The role will report directly to the Senior Manager - Global Expense.

Responsibilities:

Be a subject matter expert on the company’s expense policies and processes
Perform detailed expense research and credit card account reconciliations, and provide guidance to business partners at all levels of management
Work proactively to resolve inquiries in a timely manner and communicate clearly and concisely to our business partners
Supervise our outsourced team and ensure metrics are met (eg. expense report audit and ticket response SLAs), manage escalations, and coach and train as needed
Lead cross-functional projects and initiatives related to AMER Expense
Meet SOX compliance requirements; enforce and recommend improvements to company policies, internal controls, systems and processes
Propose and implement best practices that simplify, standardize, and scale how we work; roll out processes and systems in the region, justify and document regional/local exceptions due to local requirements
Partner with our team’s regional expense Leads and key cross-functional teams including Accounts Payable, Business Technology, Sourcing, Procurement, F&S, Controllership, Accounting, Legal, and executive leadership support

Skills/Experience

BA/BS degree required, Business, Finance, or Accounting concentration or equivalent experience preferred. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
3-5+ years experience in an Expense Lead role with a comparably-sized global company (preferably technology or related industry)
Experience with major Expense reporting system required (e.g. Concur)
Understanding of end-to-end expense report process and corporate credit card program management
Ability to multi-task and prioritize effectively in a fast-paced environment
Excellent written and verbal communication skills, including sound judgment on when to escalate
Strong collaboration and teamwork skills across all management levels
Ability to identify and drive process improvement
Experience in managing an outsourced service team would also be an advantage

This role is hybrid and goes into the office 3 days per week in Indianapolis, IN or Atlanta, GA.

#LI-Hybrid

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.Salesforce does not accept unsolicited headhunter and agency resumes.Salesforce will not pay any third-party agency or company that does not have a signed agreement withSalesforce.

Salesforce welcomes all.

Travel & Expense Analyst

Salesforce

6 month growth

1 year growth

2 year growth

Simplify's Take

What believers are saying

What critics are saying

What makes Salesforce unique

Benefits