IHG

Global hotel company

In Room Dining Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours

Full-timePortugal

About the Job

Requirements

The candidate must have the legal right to work in Portugal.
The candidate must speak fluent English and Portuguese.
The candidate must have their own car to commute to and from the property.
The candidate must maintain a high standard of personal appearance, grooming, and hygiene.
The candidate must have comprehensive knowledge of safety, security, and emergency procedures.

Responsibilities

Constantly assess and review products and services to keep them relevant, innovative, and aligned with Six Senses wellness and sustainability practices.
Maintain rigorous adherence to LQA standards through regular physical presence in the department.
Deliver exceptional guest experience service in the IVD-IRD areas.
Carry out service recovery or direct hosts to do so in response to guest complaints.
Regularly inspect the department and guest orders, ensuring maintenance and product improvements are completed within the designated time frame.
Lead a team of engaged and experienced hosts to deliver Six Senses service standards.
Ensure IVD-IRD amenities, menus, and wine lists remain relevant and aligned with Six Senses wellness and sustainability practices.
Maintain full knowledge of menus and specials across all outlets and good knowledge of the wine list, and recommend wine when the sommelier is unavailable.
Conduct monthly inventory.
Follow the property's pricing guidelines.
Deliver a crafted guest experience and foster a desirable workplace for hosts.
Ensure the manager and hosts maintain safety, security, and emergency procedures in line with brand and statutory requirements.

Six Senses Douro Valley are currently seeking a In Room Dining Manager to join the team.

If you have the legal right to work in Portugal, speak fluent English and Portuguese, and love to lead by example in delivering exemplary service, then come join us!

Below are a few duties you will be expected to do:

Products and services will be constantly assessed and reviewed to remain relevant, innovative and in keeping with Six Senses wellness and sustainability practices.
Focus and review regularly through my physical presence in my department, our rigorous adherence to LQA standards.
Responsible for an exceptional guest experience service in IVD-IRD areas.
Effectively carry out service recovery or charge our hosts to do so in the event of guest complaints.
Responsible for inspecting department and guests’ orders on a regular basis and ensuring any maintenance and product improvements are actioned within the designated time frame.
Lead a team of engaged and experienced hosts to provide the Six Senses exceptional standards of service.
Be responsible and ensure that IVD-IRD amenities, menus and wine lists will remain relevant and in keeping with Six Senses wellness and sustainability practices.
Have a full knowledge of menus and specials of all outlets and a good knowledge of the wine list and be able to recommend wine in absence of sommelier.
Responsible for monthly inventory.
Follow pricing guidelines given set by the property.
Deliver a crafted experience for all of our guests and foster a desirable place to work for all of our hosts.
A high standard of personal appearance, grooming and hygiene, plus comprehensive knowledge of safety, security and emergency procedures will be maintained by myself and all hosts in line with brand and statutory requirements.

Due to our location, it is vital that you have your own car to be able to get to and from the property.

At Six Senses Douro Valley, we value each and every single host. If you join us, here are a few of the benefits on offer:

Competitive salary per month
100€ cartão coverflex per month
A variety IHG and Six Senses branded trainings as well as external trainings conducive to your job role
Daily activities during and out of work
Medical Insurance after 3 months of working with us
A variety of discounts in the region

Please note that we do not offer accommodation for this position

Hiring Salary: EUR 0,00 - 0,00

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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