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IHG

Global hotel company

In Room Dining Manager

Full-TimeUpdated on 10/15/2026
No salary listed
Mid
Portugal
In PersonA personal car is required to commute to and from the property.
Food Service & HospitalityFood & Beverage Operations Management

About the job

Requirements
  • Have the legal right to work in Portugal.
  • Speak fluent English and Portuguese.
  • Have a high standard of personal appearance, grooming, and hygiene, and maintain comprehensive knowledge of safety, security, and emergency procedures.
  • Have a personal car to commute to and from the property.
Responsibilities
  • Continuously assess and review products and services to keep them relevant, innovative, and aligned with wellness and sustainability practices.
  • Regularly review and ensure adherence to LQA standards through a physical presence in the department.
  • Ensure exceptional guest service in the IVD-IRD areas.
  • Effectively carry out service recovery or direct hosts to do so in response to guest complaints.
  • Regularly inspect the department and guests’ orders, and ensure maintenance and product improvements are completed within the designated timeframe.
  • Lead a team of engaged and experienced hosts to deliver exceptional service standards.
  • Keep IVD-IRD amenities, menus, and wine lists relevant and aligned with wellness and sustainability practices.
  • Maintain full knowledge of menus and specials across all outlets, and good knowledge of the wine list to recommend wine when the sommelier is unavailable.
  • Conduct monthly inventory.
  • Follow the property's pricing guidelines.
  • Deliver a crafted guest experience and foster a desirable workplace for hosts.
  • Ensure personal and host appearance, grooming, hygiene, and knowledge of safety, security, and emergency procedures meet brand and statutory requirements.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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