Director Sales - Public Sector
About the job
- At least 12 years of experience in enterprise technology sales, business development, account leadership, or public sector sales leadership.
- A proven track record of leading and growing large-scale customer businesses within a technology, cloud, software, or digital transformation environment in Malaysia, including experience serving Public Sector customers.
- Demonstrated success managing and developing high-performing sales teams with accountability for revenue, pipeline, business outcomes, and talent development.
- Experience engaging and influencing C-level executives, including CIOs, CTOs, CEOs, government leaders, and other business decision-makers.
- Strong strategic account management experience across complex enterprise organizations and/or public sector institutions.
- Ability to drive business growth through executive relationship building, consultative selling, and long-term customer strategy development.
- Experience leading large, complex sales motions involving multiple stakeholders across sales, technical, services, partner, and customer organizations.
- Demonstrated ability to effectively orchestrate resources and influence stakeholders across a highly matrixed organization to achieve strategic business objectives.
- Strong business acumen with demonstrated ability to manage forecasting, pipeline health, operational rigor, and business performance.
- Proven growth mindset with strong learning agility, adaptability, and resilience; ability to innovate under constraints, embrace ambiguity, and lead teams through business and technology transformation.
- Strong people leader and culture role model with a track record of fostering an inclusive, high-performance culture, developing talent, and leading teams with integrity, accountability, and empathy.
- Excellent communication, leadership, negotiation, stakeholder management, and executive influencing skills.
- Ability to develop and maintain positive working relationships with supervisors, staff, managers, customers, and vendors, including expressing empathy and compassion, being approachable, addressing coworkers' concerns, and treating others with respect and dignity.
- Knowledge of Customer Advocacy, including focusing on customer requirements, anticipating needs, remaining sensitive and responsive to customer requests, and working on customers' behalf.
- Ability to interact confidently with organizational leaders to present, defend, or clarify concerns or issues regarding a project, program, or solution, address difficult questions and pushback, and maintain an executive demeanor in high-pressure situations.
- Ability to build trusted-advisor status and deep relationships across technical and business decision-makers through understanding customer needs and technologies.
- Develop and drive go-to-market sales strategy and execution to ensure success in the market based on Microsoft and customer/partner needs.
- Lead and align business within the segment, driving strategic direction across teams to enable revenue growth and proactively address business needs.
- Define ongoing and long-term customer value realization and satisfaction strategies that contribute to net-new revenue and business growth.
- Leverage industry and market expertise to lead teams in identifying solutions, new opportunities, and strategies aligned with customer needs.
- Establish a technology-driven professional presence in the market and represent Microsoft as a thought leader to industry and market leaders, including through external events and board participation.
- Pursue an industry of choice to create strategic relevance and value with customers.
- Coach teams to consider global perspectives in local trade, regulatory, and policy environments across geographic areas.
- Coach managers and teams to tailor customer engagement for specific industries using relevant customer references, and socialize practices across the organization.
- Identify and create customer references for landmark successes in strategic industries to articulate Microsoft's ability to deliver customer value and outcomes.
- Use customer experience and expertise to influence programs that scale and accelerate successful engagements.
- Lead and coach teams in developing and implementing scalable go-to-market approaches that maximize revenue, consumption, and growth across solution areas.
- Share practices and hold managers and teams accountable for leveraging market-specific insights and highlighting solutions to business and technology challenges.
- Coach teams to identify and engage influencers, communicate Microsoft's perspective across accounts, and use available programs to help customers expand budgets.
- Enable teams to use digital assets and data insights independently and develop relationships with new and existing customers.
- Set strategies for teams to leverage Digital and Artificial Intelligence (AI) transformation drivers for customers and partners across business units, and promote AI within the Microsoft ecosystem.
- Communicate the importance of security, governance, and responsible AI use in enterprise transformation.
- Consult with customers and internal and external partners to ensure secure value realization in solution delivery.
- Orchestrate across business units and partners to leverage and accelerate innovative transformation opportunities.
- Coach managers to ensure internal partners are educated on industry trends and solutions.
- Develop and share strategies to expand relationships across customers' lines of business, enable innovative solutions, deliver business value, and create market growth.
- Coach and support teams in leveraging Microsoft industry experts to identify and execute transformation opportunities.
- Foster a culture of inclusion, learning, mentorship, coaching, customer-centricity, accountability, collaboration, and achievement of goals.
- Influence and inspire managers and teams across the organization to motivate, engage, and bring teams together.
- Lead a diverse and inclusive workforce, create and hire diverse teams, and foster an inclusive working environment.
- Develop and reward high-performing individuals and teams, hire diverse talent, prioritize development, lead by example, and prepare people for positions in other parts of the organization.
- Build and maintain a broad executive network, including partners, and cultivate customer and external-partner ecosystems.
- Define where partners should act in Microsoft's market to accelerate consumption or growth.
- Influence engagements between partners and executives on long-term business planning, scalable strategic partnerships, and customer needs and outcomes across industries.
- Ensure teams maintain long-term customer and partner relationships that extend beyond quarterly and annual targets.
- Establish a customer and partner rhythm of business that enables continuous engagement and future strategic planning.
- Lead business planning and alignment across segments, partners, and teams beyond fiscal-year boundaries to drive growth and transformation, define sales execution expectations, and hold teams accountable for results.
- Define where orchestration is needed, create new integration and collaboration opportunities, and set an inclusive organizational tone.
- Share practices and global perspectives for managing competing priorities, reducing customer complexity, and mitigating execution challenges while maintaining accountability.
- Define mutual priorities across lines of business to drive outcomes, and lead and coach teams in developing short- and long-term execution strategies with key stakeholders.
- Define practices for developing go-to-market strategies based on mutual business needs and scaling them across markets and globally.
- Drive orchestration among internal teams, hold others accountable, and incorporate security adherence into accountabilities.
- Lead and influence across segments, partners, and internal leaders to drive account growth and transformation.
- Align leaders and functions across the organization to secure buy-in for mutual plans and objectives.
- Influence adoption of change based on discoveries that drive impact, such as new operating models and improved collaboration.
- Lead teams to deliver business accountabilities while maintaining secure operations and complying with data-security standards during opportunity development.
- Lead teams to use customer/partner insights and market strategies to pursue consumption, new solutions, and annuity business.
- Lead and coach teams and managers to maintain a growth and customer/partner mindset in response to the business environment.
- Empower teams to enable Digital and Artificial Intelligence transformation for customers and realize value from solutions that drive market-share growth.
- Direct teams in using established systems, programs, and tools for customer planning and rhythm of business, aligning end-to-end solutions with go-to-market priorities across customer portfolios and Microsoft solution lifecycles.
- Hold teams accountable for customer value realization and satisfaction, and coach them on practices and semi-annual survey results.
- Ensure teams safeguard sensitive customer information by embedding Secure Future Initiative principles into sales execution, including least-privilege access, secure collaboration, disciplined data sharing, and proactive risk reduction.
- Align internal and external executives on improvements that increase customer value realization and satisfaction.
- Manage key executive relationships across customer business and IT stakeholders to understand business value, satisfaction, and sentiment.
- Maintain a strategic perspective on customer and partner business models and help them evolve to achieve growth and better alignment with Microsoft's business needs.
- Understand the portfolio of strategic partners, including Global Systems Integrators and Independent Software Vendors, and drive engagement across teams.
- Develop strategies and coach managers to align teams with customer, competitive, and market strategies that drive sales, consumption, and Digital and Artificial Intelligence transformation solutions.
- Lead, collaborate with, and empower managers to execute strategic initiatives, achieve targets, and build and manage pipelines that support growth and accelerate customer/partner value realization.
- Develop internal talent and attract needed talent to Microsoft.
- Lead teams by example, drive high-value engagements, and build trusting customer and partner relationships.
- Coach teams and drive go-to-market execution based on customer, partner, and Microsoft needs, scaling business across markets.
- Oversee and direct actions to balance business, financial, and people outcomes.
- Manage customer planning across accounts so teams coordinate end-to-end to drive customer value realization and outcomes.
- Define long-term expectations and goals across teams to pursue opportunities and develop, align, and execute market sales strategies.
- Define team objectives and outcomes, enable success across boundaries, help the team adapt and learn, attract and retain people, understand individual capabilities and aspirations, and invest in employee growth.
- Experience within cloud, Software as a Service (SaaS), enterprise software, consulting, or digital transformation industries.
- Experience managing country-level or regional sales businesses.
- Knowledge of cloud transformation, AI adoption, and enterprise modernization trends.
- Experience selling to large enterprise customers in industries such as Financial Services, Telecommunications, Manufacturing, Public Sector, or Retail.
About the company
Microsoft builds workplace software, operating systems and cloud infrastructure for consumers, businesses and government agencies, from small organizations to global enterprises. Microsoft 365 combines Word and Excel with Teams communication and Copilot AI features, while Windows runs PCs and Surface supplies the company's own computers. Azure rents computing capacity, storage and databases to build and run web applications. Microsoft also sells Xbox consoles and games, collecting revenue through software licenses, subscriptions, usage charges and product sales. Founded in 1975 by Bill Gates and Paul Allen, Microsoft is headquartered in Redmond, Washington.
Company Size
10,001+
Company Stage
IPO
Headquarters
Redmond, Washington
Founded
1975
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Simplify's Take
What believers are saying
- US corporate staff receive education support: eligible, approved graduate coursework qualifies for up to $10,000 annually.
- Cloud demand expands: July 2026 results showed Azure and other cloud services revenue grew 43% year-over-year in fiscal Q4.
- Investment has an earnings cushion: July 2026 results reported $155.2 billion consolidated operating profit for fiscal 2026.
What critics are saying
- Performance reviews include security: every Microsoft employee must discuss their security contribution with their manager.
- Office flexibility depends on the role: Microsoft's postings specify requirements ranging from fully remote to fully on-site.
- Cloud capacity faces local limits: Microsoft describes power-grid delays and water constraints affecting US datacenter expansion.
What makes Microsoft unique
- Hybrid customers stay within reach: Azure Arc manages servers across customer datacenters and competing clouds.
- Developer reach extends beyond Azure: Microsoft's GitHub hosts code collaboration alongside AI coding tools.
- Professional data widens its business: Microsoft owns LinkedIn's recruiting, advertising and workplace-learning network.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Professional Development Budget
Conference Attendance Budget
Flexible Work Hours
Remote Work Options
Growth & Insights and Company News
6 month growth
0%1 year growth
0%2 year growth
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