Counter Sales Associate

Counter Staff Representative (ALL NYC Locations)

Position Summary:

Position Summary: Uphold the core values of the organization and its mission while consistently presenting and promoting brand integrity, product quality and customer service standards.

Principle Duties:

• Ensure customer satisfaction by handling counter transactions in a fast, efficient and friendly manner.
• Acknowledge all customers with a friendly smile and is highly responsive to needs and requests.
• Communicate clearly with each customer in a friendly and courteous way.
• Participate in team service to ensure each customer is served quickly.
• Resolve customer problems with a sense of urgency.
• Accomplish all work assignments with excellence.
• Wrap and stock desserts and supplies.
• Place desserts out for display and monitor inventory of items out for sale
• Keep workstations and areas neat and clean.

Physical demands and work environment:

• Position requires standing and walking for period of 3-5 hours without a rest break.
• Occasional moderate to heavy lifting and carrying, bending and reaching overhead may be required.

Required knowledge, skills and abilities:

• Follows policies and procedures.
• Takes directions well and hits the ground running.
• Understands expectations of role and works within the boundaries of the role
• Maintain food safety standards, including identifying and eliminating health code violations and safety hazards.
• Understand, respect and maintain company policies and procedures.
• Outgoing, friendly personality.
• Customer service oriented attitude.
• Works well with a diverse team and treats people with respect.
• Responds positively to coaching and direction.
• Highly motivated and dependable with a strong work ethic.
• Desire to work in a fast-paced environment.
• Punctual! Arrives ready to work on time!!!

Hourly Pay Ranges:

$16.50 + tips

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