Services Sales Engineer

Services Sales Engineer

Location: Belgrade 

About the Position

We are looking for a highly motivated Services Sales Engineer to join our growing Services organization in Serbia.

In this role, you will be responsible for developing and expanding our Services business through proactive customer engagement, opportunity identification, solution development, and commercial management of our services portfolio.

You will work closely with customers, service operations teams, planners, field engineers, and management to transform customer needs into valuable and profitable service solutions.

This position is ideal for a commercially driven professional who enjoys building long-term customer relationships, identifying business opportunities, and helping customers improve the reliability, efficiency, and lifecycle performance of their assets.

Success in this role requires a strong customer focus, a proactive mindset, and the ability to develop opportunities from initial customer discussions through to successful order acquisition.

Job Description

Demand Creation & Customer Engagement

· Develop and maintain strong relationships with existing and new customers

· Increase customer engagement through regular customer visits and business reviews

· Identify customer needs, operational challenges, and business opportunities

· Conduct installed-base reviews and service portfolio discussions

· Promote Schneider Electric Services value propositions and service offerings

· Build and execute customer engagement and growth plans

Opportunity Management

· Identify, qualify, and develop new service opportunities

· Build and maintain a healthy and sustainable sales pipeline

· Drive opportunities through all stages of the sales process

· Develop account plans and customer growth strategies

· Maintain pipeline visibility and sales forecasting discipline through CRM tool

Solution Development & Offer Management

· Collaborate with service teams to develop customer-focused solutions

· Coordinate offer development activities with technical and operational stakeholders

· Support service scope definition, costing, and commercial proposal development

· Participate in commercial negotiations and proposal presentations

· Ensure solutions are aligned with customer needs and business profitability objectives

Order Acquisition & Business Growth

· Achieve order intake and revenue objectives

· Present and negotiate commercial offers and service agreements

· Convert opportunities into profitable business

· Drive contract renewals, service agreements, and modernization opportunities

· Identify cross-selling and up-selling opportunities across the customer base

Customer Success & Business Expansion

· Support smooth handover from sales to operations

· Contribute to customer satisfaction and retention initiatives

· Build long-term partnerships with customers

· Generate repeat business and contract renewals

· Act as a trusted advisor for customers' service and lifecycle strategies

Required Qualifications

· University degree, Technical Faculty, preferabily Electrical Engineering

· Valid Category B driving license

· Fluency in Serbian and English

· Willingness to travel regularly

· Experience in sales, business development, customer management, technical sales, or service-related roles

· Strong communication, presentation, and relationship-building skills

· Ability to work independently while collaborating effectively across teams

Preferred Background

· Experience in Services Sales, Business Development, Key Account Management, or Service Operations

· Experience within industrial, electrical, automation, energy management, field services, facilities management, or technical service environments

· Understanding of maintenance contracts, modernization projects, lifecycle services, or field service operations

· Experience managing customer portfolios and sales pipelines

· Understanding of pricing, commercial negotiations, and profitability management

What Makes You a Good Fit for This Role?

Customer-Oriented

· You enjoy building long-term customer relationships

· You are comfortable engaging with customers at different organizational levels

· You naturally identify customer needs and business challenges

Commercially Driven

· You have a passion for business development and opportunity creation

· You enjoy converting customer challenges into commercial opportunities

· You demonstrate strong negotiation and communication skills

Proactive and Results-Oriented

· You take initiative and create opportunities rather than waiting for them

· You are motivated by achieving ambitious goals

· You thrive in a dynamic, customer-facing environment

Solution-Oriented

· You can connect customer challenges with practical and valuable solutions

· You balance customer value with business profitability

· You enjoy solving complex business and operational problems

Collaborative

· You work effectively across sales, operations, planning, and service delivery teams

· You build trusted relationships both internally and externally

· You enjoy succeeding as part of a team

Benefits we offer:

• Working in a pleasant environment and being a part of the highly talented, professional, and friendly team
• Learning and collaboration with experts from various market segments
• Private health insurance & life insurance
• 24+ days of annual leave
• Financial, legal, and psychological assistance program
• Family policy – Parental leave & Care leave
• Opportunity for additional learning
• Having a chance to be mentored by any worldwide expert inside Schneider Electric
• Recognition culture through our own StepUp platform & bonus system
• Building a managerial, technical and/or consulting career path in the #1 world sustainable multinational company

Bring your Services sales expertise to a team that's ready to welcome you—apply today!

#LI-SP4

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: health and life insurance, paid time off, parental and care leave, flexible work options, support for chronic conditions, and confidential counseling for life’s challenges.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs: your base salary, short-term incentives or sales incentives, opportunities to own company shares.

Grow Your Skills and Career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow.

Team Up in the Workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program, sharing your voice in our engagement survey, and fostering an inclusive, caring workplace.

Support Your Community. We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation, and initiatives that support youth education.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our  IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

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