Customer Support Expert

German-speaking Customer Support Expert for Mercedes Team in Greece

Next Job Abroad · Athens, Greece (Hybrid) · Full-time · Posted 2026-02-26

Workplace: hybrid

Department: Aga Loughran

Description

Work Remotely from Greece 

Love cars? Love helping people?
Now imagine doing both, while living in Greece.

We are hiring on behalf of our client for German-speaking Customer Experts to represent Mercedes-Benz, one of the most respected automotive brands in the world. This is your opportunity to combine brand prestige, customer experience skills, and a Mediterranean lifestyle, all while working from home in Greece.

You’ll be the voice of a premium brand, helping customers with their questions and ensuring every interaction reflects the quality Mercedes-Benz stands for.

Your Role

As a Customer Expert, you will be the first point of contact for customers, supporting them across phone, email, and chat.

You will:

• Represent Mercedes-Benz in a professional and customer-focused way
• Provide information about products, services, and vehicle-related topics
• Handle customer questions and resolve issues efficiently
• Deliver a seamless and premium customer experience
• Turn challenging situations into positive brand experiences

Requirements

Your Profile

We’re looking for someone who combines communication skills with genuine interest.

You:

• Speak German fluently
• Have very good English skills (written & spoken)
• Have at least 6 months of customer service experience (preferred)
• Have a strong passion for cars (a big advantage!)
• Communicate clearly and confidently
• Enjoy problem-solving and taking ownership
• Are comfortable with technology and learning new systems
• Bring a positive, service-minded attitude

Why This Role is Special

You’ll work for a global premium automotive brand, building experience that stands out on your CV. At the same time, you get the flexibility of working remotely while enjoying life in Greece, a country known for its lifestyle, climate, and culture.

Benefits

What’s Offered

Our client supports your move and your growth.

You can expect:

• Full relocation support to Greece
• Competitive monthly salary + 2 extra salaries per year
• Performance and referral bonuses
• Private healthcare benefits
• Fully paid training
• Career growth opportunities in a large international organization
• Community events and social initiatives
• Free online Greek language courses
• A supportive and multicultural work environment

This is more than a customer service role. It’s a chance to represent an iconic brand, grow professionally, and live somewhere most people only visit on holiday.

Apply

Apply at Next Job Abroad

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