Lead AI Solution Architect

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Solution Architect Expert within PNC's Corporate & Institutional Banking organization (C&IB) you will be based in Dallas, TX.

Lead AI Solution Architect, Commercial Lending Modernization
We are rebuilding our commercial lending technology with agentic AI, starting with a full rewrite of the legacy commercial real estate loan servicing platform.

The Lead AI Solution Architect is the senior technical lead embedded in a small, forward-deployed team of AI engineers and AI agents doing that work. The person will own the target architecture for the new platform, make the key design calls in real time, and stay hands-on through delivery. They won’t hand designs off to someone else.

This is the first of several AI-led modernization pilots, and it sets the pattern for the rest. After servicing, the program moves into origination, underwriting, compliance, funding, booking and accounting, about 2-3 years in total. This person shapes what modern commercial lending looks like at PNC.

Required Qualifications
• Multiple years of experience in software engineering and solution architecture, including technical lead on at least one large legacy modernization (refactor, re-platform or rewrite of a core system)
• Hands-on experience building production systems with LLMs and agentic AI: agent orchestration, tool use, RAG, evaluations, guardrails and human-in-the-loop design
• Experience using AI-assisted engineering to analyze, document and rewrite legacy code at scale, including reverse-engineering business rules out of older codebases
• Strong cloud-native architecture background: microservices, APIs, event-driven design, containers/Kubernetes, AWS or Azure
• Still writes code (Python, Java or similar) and is comfortable pairing with engineers on implementation
• Clear communicator who can explain tradeoffs to engineers, business partners and senior leaders

Preferred Qualifications
• Commercial lending or commercial real estate domain knowledge, especially loan servicing, payments, escrow or investor reporting
• Financial services or other regulated-industry experience: security, resiliency, auditability, model risk and controls built into the design
• Forward-deployed engineer, AI solutions consultant or startup technical founder background
• Experience with agent frameworks and protocols (LangGraph, Semantic Kernel, AutoGen, MCP or similar) and AI observability toolsPNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Uses advanced technical knowledge and industry experience to develop and drive solution architecture design strategy. Utilizes strong understanding of the broader picture of systems, programs, and initiatives to actualize solutions to interconnect systems.
• Leads technical design sessions with the development teams, including the creation of class models, sequence diagrams, component models, and detailed design specifications to ensure that architecture standards are followed.
• Provides architectural leadership on a variety of issues in software designs, system architecture, and solution-oriented technologies. Serves as a knowledge resource and thought leader to advise on critical issue management.
• Communicates implications of architectural decisions, technology costs/benefits, and implementation requirements. Maintains strong executive presence to communicate and guide strategy to peers and executive-level LOB and Technology leaders.
• Demonstrates expertise operating as a success engineer to manage solution architecture project outcomes, including hardware and software design; ensuring composite architecture is scalable, reliable, available, and manageable.
• Standardizes and implements scalable and reliable engineering and deployment patterns for common technologies. Ensures solution designs meet PNC’s needs for confidentiality, integrity, and availability and adhere to the our policies, standards, and procedures.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Algorithms, Artificial Intelligence (AI), Cloud Computing, Design, Enterprise Architecture (EA), Requirements Analysis, Security Architecture Design, Solutions Development, System Integration, Technical Architecture, Technical Leadership, Technology Strategies

Competencies

Application Design, Architecture, Crisis Management, Effectiveness Measurement, Industry Knowledge, IT Standards, Procedures & Policies, Platform Architecture, Target Architecture, The Open Group Architecture Framework (TOGAF), Transitional Architecture

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, or PhD is desirable. Industry experience is typically 8 + years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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