Mail Services Specialist

Position Summary:

This role is responsible to sort and distribute incoming mail, process and ship outgoing mail/packages, and complete copy and print requests. May be responsible to assist with other areas, depending on assigned location.

Here’s what you’ll do:

• Sort incoming mail for distribution to various departments and deliver incoming packages to departments. 

• Pick up and drop off parcels for off-site meetings as necessary.

• Responsible for processing outgoing mail requests and shipping packages. 

• Work with requestor to understand mailing requirements and to determine best shipping/mailing method (i.e., standard delivery, overnight, etc.). 

• Operate mailing machine, UPS parcel system and check inserter for outgoing mail/packages. Ensure a thorough understanding of request and mailing machine to set up and process jobs accurately. 

• Maintain department copiers and print areas to include replace toners, stock paper, etc. 

• Coordinate retrieval of boxes and replacement of boxes at off-site storage facilities. 

• May assist departments with filing records inoffsiteretrieval boxes; assist with office space requests (cube/office changes). 

• Responsibilities may vary depending on assigned location and department needs.

• Operate printer and processing ofcomputer-generatedreports and routine maintenance of such. 

• Assist with office furniture needs as requested; coordinate and drop of furniture for repairs and assist with setting up and/or moving office furniture. 

• Assist with general facility maintenance (i.e., monitor energy management system, shovel sidewalks, complete minor repairs and maintenance, etc.) as necessary; may be required to maintain facilities equipment service records, provide guidance to outsourced janitorial staff and order janitorial supplies.

• Additional responsibilities may be assigned as needed.

Here’s what you’ll need: 

• High SchoolDiploma (Preferred) or equivalent:GED(strongly preferred). 

• One year mailroom/copy center experience strongly preferred. 

• Must have a valid unrestrictedDriver'sLicense. 

• Goodreading, comprehension and problem-solving skills. 

• Good customer serviceskills:must be able to listen to and understand print, copy and mail requests.

• Must be able to learn the functionality of printers and copiers to effectively process requests orunderstandmainframe printing systems, depending on work location/department. 

• Basic computer skills required. 

• Ability to lift 52 pounds on a semi-regular basis to deliver paper cases; ability to lift or push/pull pallets weighing more than 52 pounds with assistance as needed for office space/furniture requests ordeliveries.

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

May be required to lift and/or move 20 pounds. The associate is frequently required to sit/stand/walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. Temperatures may vary for those subject to any of the following areas: computer/server room, print shop, production area). The noise level in the work environment is usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment.