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Teleperformance

Outsourced customer experience management services

Ad Sales Specialist

Account ManagementConfirmed live in the last 24 hours
Full-timeBangkok, ThailandNo salary listedIn-person

About the Job

Requirements

  • At least two years of work experience in sales and/or online advertising or social media.
  • Strong verbal and written communication skills to pitch by phone and compose compelling proposals.
  • Good time management skills and the ability to organize one’s own day.
  • A client-focused approach, interest in customer interaction, and ownership of business goals.
  • Native-level English and Taiwanese language proficiency.
  • A strong desire to meet or exceed productivity, readiness, sustainability, task-point, compliance, and customer-satisfaction targets.
  • A BA/BS degree or equivalent is preferred; an MA/MSc in Marketing, Digital Marketing, Communications, or Journalism is a plus.

Responsibilities

  • Serve as a trusted consultant to partners to develop and optimize their channels by increasing platform usage and content creator adoption of tools and features.
  • Detect and understand customers’ needs and objectives.
  • Understand key platform features and connect customer needs to those features.
  • Handle a high volume of potential clients daily through video calls, email, and phone calls.
  • Manage and prioritize a portfolio, detect opportunities, and follow up with content creators over several months.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

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