Full-Time

Client Services Manager

Platform Solutions

Posted on 9/26/2024

Tatari

Tatari

201-500 employees

Data-driven platform for TV advertising optimization

Data & Analytics
Consumer Software

Compensation Overview

$70k - $110kAnnually

+ 10% Incentive Bonus

Junior, Mid

New York, NY, USA

Hybrid position with a return to office requirement of 2 days per week.

Category
Customer Success
Customer Success & Support
Required Skills
Data Analysis
Requirements
  • Bachelor degree from a 4-year institution, preferably majoring in business, statistics, data analytics, and economics.
  • 1-2 years of experience buying/trading within digital/programmatic buying platforms (DSP’s, etc.)
  • 1-3 years in post-sales account management/client relationship support roles, including C-level interactions
  • 1-3 years in project management
  • Experience working with performance-minded clients (Brands and/or Agencies), with a focus on optimizing for business outcomes such as CPA, CAC, & ROAS
  • Solid understanding of Streaming TV buying and overall landscape, bonus for Linear
  • Ability to clearly communicate technical terms and concepts
  • Great presentation and listening skills—you come prepared to every meeting
  • You’re at ease holding a conversation with an engineer or marketing manager. You’re not a salesperson
  • Highly organized and detail oriented
  • Bonus: understanding of TV and digital marketing (i.e. SEM, FB), advanced Excel skills, advanced data visualization abilities
Responsibilities
  • Manage post-sales relationships for self-service client accounts as the primary contact and trusted advisor.
  • Advise and support clients as they utilize Tatari’s self-service buying platform for media planning, execution and optimization across Linear & Streaming TV.
  • Listen to clients needs, as well as identifying unknown or unmet needs.
  • Become an expert of all-things Tatari (buying, reporting, proprietary measurement, etc.) and leverage internal subject matter experts (Engineering, Data Science, etc.) to help clients prioritize and solve problems.
  • Guide clients through their TV advertising campaign, with a focus on buying/optimization for business outcomes (CPA, CAC, & ROAS), education across key concepts and strategies, and training on Tatari’s platform.
  • Participate, actively engage, and be the expert voice on TV in client meetings.
  • Spend a lot of time with clients (up to 10% travel) and building relationships with C-level executives.

Tatari provides a platform that allows businesses to buy, measure, and optimize their TV advertising campaigns, making the process similar to digital advertising. The platform uses advanced analytics to deliver real-time data, helping clients make informed decisions about their advertising strategies. This enables them to identify the best networks and programs to reach their target audiences effectively. Unlike traditional TV advertising methods, Tatari's approach focuses on data-driven insights and performance measurement, allowing for flexible management of campaigns. The company's goal is to transform the TV advertising landscape by making it as measurable and manageable as digital ads, ultimately improving clients' advertising performance and return on investment.

Company Stage

N/A

Total Funding

N/A

Headquarters

San Francisco, California

Founded

2016

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Tatari won AdExchanger's 2023 Most Innovative TV Adtech Award.
  • Integration with Experian enhances Tatari's data-driven targeting capabilities.
  • Tatari's launch of Vault capitalizes on the demand for privacy-compliant advertising.

What critics are saying

  • TheViewPoint integration with FreeWheel increases competition for Tatari.
  • Vault's launch may divert resources from Tatari's core operations.
  • Samba TV data licensing could raise privacy concerns affecting client trust.

What makes Tatari unique

  • Tatari transforms TV ads into a digital-like experience with real-time analytics.
  • Tatari's platform offers comprehensive TV ad buying, measuring, and optimizing capabilities.
  • Tatari partners with clients, providing end-to-end support for TV ad campaigns.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Competitive salary

Stock options

100% health insurance premium coverage

Unlimited PTO & sick days

Snacks, drinks, & catered lunches

Team building events

$1000 annual continued education benefit

$500 WFH reimbursement

$125 pre-tax monthly stipend to spend on whatever you want

Annual mental health awareness app reimbursement

FSA & commuter benefits

Monthly Company Wellness Day Off (During WFH)

INACTIVE